Systems Analyst II

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Systems Analyst to join our FAST Policy Admin team in Newport Beach, CA, Omaha NE, or Charlotte, NC (onsite 4 days per week).

As a Systems Analyst you’ll move Pacific Life, and your career, forward by providing system analysis support to our business partners, management, and technical staff. You will fill one of two new roles that sit on a team of about 8 people in the PL Technology division. Your colleagues will include developers, end users and fellow system analysis professionals. This role involves understanding business and system workflows, translating and implementing requirements, and engaging various business and technical teams in the transition of new functionality into the FAST administration system.

How You’ll Help Move Us Forward

• Analyze business opportunities/challenges, evaluate business needs, and clarify requirements and processes to help implement enhancements and fixes into the FAST administration system.
• Work with the Product Owner to refine the backlog, prioritize use cases, and drive understanding.
• Develop solutions to problems, coordinating with business areas, Digital Transformation teams, Technology and other cross-functional teams on overlapping functions.
• Initiate and participate in application design sessions.
• Engage and actively participate in sprint and release plans; participate in retrospectives to continually improve team processes.
• Develop a deep understanding of contract administration and business processes supported by the contract administration system.
• Use data to drive prioritization of business needs.
• Through Change Management, develop, drive, and influence changes and improvements to current business processes.

• 2+ years of business analysis or equivalent experience in a related role.
• Bachelor’s degree (B.A. or B.S.) from a four-year college or university; or equivalent experience.
• Outside-the-box thinking with strong problem-solving skills; ability to deal with ambiguity.
• Strong ability to communicate in writing and verbally on both business and technical subjects.
• Able to independently coordinate diverse and complex activities to accomplish a goal.
• Demonstrated ability to build trust, solid teamwork, and interpersonal skills.

• Experience with Agile software development (Scrum Master or Product Owner certification is a plus).
• Agile methodology
• Problem-solving tools

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$45.00 - $55.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.