Technical Product Owner 2 – Marketing Focus

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Job Title: Technical Product Owner (Agile)

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Overview / Summary

The Technical Product Owner 2 is responsible for owning the delivery of complex IT products and solutions from concept to deployment. This role partners with technical teams to translate high-level business requirements into detailed technical specifications aligned with strategic goals, while enhancing product delivery, improving team efficiency, and supporting the product vision and roadmap.

Key Responsibilities

• Own and manage the product backlog, including grooming and prioritization aligned with business objectives
• Write clear, detailed user stories and epics incorporating technical requirements and constraints
• Collaborate with development teams to ensure accurate understanding, estimation, and task breakdown
• Serve as a key liaison between business and technical stakeholders to ensure alignment of requirements
• Partner with architects, developers, and DevOps engineers on solution design, feasibility, and scalability
• Provide technical input during architecture and solution discussions
• Contribute to product vision, strategy, and roadmap development
• Conduct market and competitive analysis to inform product decisions
• Drive continuous product improvement using metrics, user feedback, and technology trends
• Lead Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, and sprint reviews
• Promote Agile best practices and continuous process improvement
• Manage sprint goals, timelines, and delivery priorities
• Translate complex technical and system requirements into actionable features
• Document workflows, data models, APIs, and integrations
• Facilitate cross-functional collaboration and technical decision-making
• Define and enforce acceptance criteria to ensure quality deliverables
• Collaborate with QA on test plans, acceptance testing, and product readiness
• Lead user acceptance testing (UAT) sessions
• Coordinate product releases with DevOps, release management, and support teams
• Monitor post-launch product performance and implement improvements
• Provide post-release support for technical issues and feedback
• Support applications across on-premises, hybrid, and cloud environments
• Collaborate with infrastructure and cloud teams to ensure stability, security, and performance
• Support cloud migration strategies and application transitions
• Ensure governance and performance monitoring across environments
• Act as liaison between business users, IT teams, and external vendors
• Ensure compliance with regulations and security standards (SOX, PCI-DSS)
• Collaborate with cybersecurity teams on risk mitigation and application security
• Support audits, risk assessments, and disaster recovery planning

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or related field
• Minimum 3 years of experience in product management, business analysis, or related technical role in an IT environment
• Experience working with Agile development teams and tools such as JIRA, Confluence, or Azure DevOps
• Experience leading technical discussions and collaborating with developers, architects, and DevOps engineers
• Strong understanding of system architecture, APIs, cloud technologies, databases, and software development practices
• Familiarity with CI/CD pipelines, DevOps practices, and cloud platforms (AWS, Azure, or Google Cloud)
• Understanding of data management principles, integrations, and APIs
• Knowledge of automation tools, monitoring, and logging platforms

• Certifications such as CSPO, PSPO, or SAFe
• Experience with microservices architecture, containerization (Docker, Kubernetes), and cloud-native applications
• Hands-on experience with tools such as Git, Jenkins, or containerization technologies

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Hybrid