Business Technology Analyst - Operations

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Transform Documents into Insights. Drive Innovation Through Automation.

Are you passionate about technology, automation, and solving business problems through data and intelligent systems? Join our Intelligent Document Processing (IDP) team and play a key role in advancing how information is captured, analyzed, and leveraged across the organization.

As a Business Technology Analyst, you'll partner with business and technology teams to develop and support innovative document-processing solutions that improve efficiency, enhance data quality, and automate complex workflows. You'll work with modern technologies, including Python, SQL, JSON data structures, and Azure Document Intelligence, helping transform unstructured documents into actionable business information.

What You'll Do

• Serve as a technology expert supporting business applications and intelligent document processing solutions.
• Partner with business stakeholders to analyze requirements, identify opportunities for automation, and recommend technology solutions.
• Support the development, testing, implementation, and ongoing enhancement of new and existing systems.
• Work with document ingestion, classification, extraction, and validation processes to improve operational efficiency.
• Utilize technologies such as Python, SQL, JSON, and Azure Document Intelligence to support document-processing initiatives.
• Analyze business and technical data to identify trends, issues, and opportunities for improvement.
• Coordinate project releases and assist with implementation activities to ensure successful adoption.
• Develop and execute testing plans, track issues, and report results throughout project lifecycles.
• Collaborate with internal partners, technical teams, and business stakeholders to deliver solutions that meet business objectives.
• Support automation efforts involving financial, invoice, and operational documents while improving data accuracy and usability.
• Interface with internal and external resources to ensure successful completion, installation, and implementation of solutions in accordance with client needs.
• Compile, analyze, and interpret detailed information and provide recommendations that support business strategies and objectives.
• Act as a liaison between business and technology teams to support project releases and ongoing system enhancements.

Why Join This Team?

The Intelligent Document Processing team is focused on leveraging technology to extract, organize, and transform information from business documents into meaningful insights. This is an opportunity to work on innovative automation initiatives that have a direct impact on operational efficiency and business outcomes. You'll gain exposure to emerging technologies while collaborating with experienced professionals in both business and technology functions.

This role is not eligible for visa sponsorship. Candidates must be U.S. Citizens and not hold any type of Visa.

Work Arrangement

Location: West Side Flats, St. Paul, MN

Schedule: Monday through Friday, 8:00 AM – 5:00 PM CST

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Three to five years of direct experience (with project lead experience), or five to eight years of related experience

Preferred Skills/Experience

Technical Skills

• Python, SQL, and JSON experience.
• Knowledge of document automation, OCR, Azure Document Intelligence, or similar technologies.
• Experience with business applications, system enhancements, testing, and implementations.
• Familiarity with Xceptor or comparable document-processing platforms.

Business Analysis & Project Delivery

• Ability to gather requirements, facilitate discussions, document findings, and present recommendations.
• Experience with project management methodologies, testing, and release implementation.
• Skilled in developing test plans, tracking issues, and communicating results.

Skills & Competencies

• Strong analytical, problem-solving, and organizational skills.
• Ability to identify process improvement and automation opportunities.
• Effective communication and stakeholder management skills.
• Able to work independently and collaboratively across teams.
• Strong leadership, influence, negotiation, and decision-making abilities.
• Proficient in Microsoft Office and other business applications.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.