Senior Business Analyst with UCD & Pega Exp

🚨 Urgent Hiring | Business Analyst – Pega | Permanent | Reading, UK | SC Cleared

We're looking for an experienced Business Analyst with Pega experience to join us on a permanent basis in Reading, UK.

What you’ll be doing:

Required Skills:-

Collaborate with business and technology stakeholders to gather, analyse, and document business and functional requirements.

Lead workshops to define current and future state (As-Is/To-Be) business processes for complex transformation initiatives.

Work closely with Pega architects, developers, UX/UI designers, and technical teams to deliver scalable business solutions.

Drive business process re-engineering as part of large-scale business transformation and data modernisation programmes.

Analyse data flows, ETL processes, cloud architectures, and system integrations to support solution design.

Contribute to monetary policy and time series data analysis within the banking and financial services domain.

Create user stories, acceptance criteria, business process models, and functional documentation.

Support User-Centred Design (UCD) activities to ensure solutions meet business and end-user needs.

Facilitate Agile ceremonies, manage the product backlog, and work with tools such as JIRA.

Identify risks, dependencies, and opportunities for process improvement, providing innovative recommendations.

Mentor junior Business Analysts and collaborate with cross-functional teams to ensure successful project delivery.

Ensure all solutions comply with banking regulations, governance standards, and business objectives.

Essential Requirements:

✅ Active SC Clearance (mandatory)

✅ Proven Business Analyst experience

✅ Experience working on Pega projects

✅ Strong stakeholder management and requirements gathering skills

✅ Agile/Scrum experience

📍 Location: Reading, UK (Hybrid)

💼 Employment Type: Permanent

What We’re Looking For

Bachelor's degree in Business Administration, Computer Science, or a related discipline.

Minimum of 8 years' experience as a Business Analyst, with a proven track record of delivering complex projects within the banking and financial services sector.

Hands-on Pega experience is mandatory.

Strong knowledge of banking operations, financial regulations, business processes, and technologies.

Experience in monetary policy analysis and time series database analysis.

Proven experience delivering large-scale business transformation and process re-engineering programmes.

Strong understanding of User-Centred Design (UCD), UI development, ETL processes, data flow analysis, cloud architecture, and data modernisation/transformation initiatives.

Excellent analytical, critical thinking, and problem-solving skills, with the ability to define innovative To-Be business processes.

Outstanding stakeholder management, communication, and facilitation skills, with the ability to engage effectively at all levels.

Experience working in Agile environments, with hands-on use of JIRA.

Ability to lead, mentor, and collaborate with cross-functional teams to deliver successful outcomes.

Why Join Mastek: Make a Difference That Matters

Mastek is a purpose‑driven organisation where the work you do makes a real difference, particularly across the public and health sectors. You’ll have the opportunity to work on complex, meaningful programmes that impact communities and improve public services.

We offer a collaborative and supportive working environment that encourages innovation, learning, and professional growth. At Mastek, people are trusted to contribute ideas, challenge thinking, and work together to deliver the best outcomes.

We value diversity and believe that different experiences, backgrounds, and perspectives lead to better solutions. Even if you don’t meet every requirement, we encourage you to apply — your skills and experiences may be exactly what we are looking for.

Mastek is an equal opportunities employer and is committed to building an inclusive and diverse workforce. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments or additional support during the recruitment process, please let us know.

Location:- Remote but Some travel to Manchester 2-3 times in a months

Please note: Only candidates with active SC Clearance will be considered.

If you're interested or know someone who fits the role, please send your CV or get in touch directly.

Regards

Chaya