Technical Business Analyst

Job Description:

Technical Business Analyst

Location: Dallas, Texas (Mostly remote but requires 1 week onsite each quarter for PI Planning)

Schedule: M-F 8-5

Length: 12+ Month W2 Contract.

Role Overview

This position requires a candidate to serve as a thought leader for technical business processes and software delivery initiatives. The role involves partnering closely with product, development, QA, and business teams to translate complex business requirements into actionable technical solutions. The successful candidate will leverage strong Jira expertise to manage requirements, user stories, workflows, testing activities, and release readiness across Agile development environments. This individual will drive awareness of requirements across business units, identify process improvement opportunities through data analysis, and ensure successful delivery of technology solutions from concept through production deployment.

This is a highly technical Business Analyst role. Candidates must have advanced Jira experience and a proven track record supporting Agile software development, QA testing, user acceptance testing (UAT), and production release activities while working directly with engineering teams.

Key Responsibilities

• Partner with stakeholders across business units, software development teams, QA teams, and product owners to develop requirements, analyses, and technical documentation.
• Lead requirements gathering sessions and translate business needs into detailed functional specifications, user stories, acceptance criteria, and process flows.
• Maintain and manage Jira boards, workflows, dashboards, filters, epics, stories, tasks, and defects to support Agile project delivery.
• Serve as the primary liaison between business stakeholders and technical teams throughout the software development lifecycle (SDLC).
• Evaluate, analyze, and communicate systems requirements on a continuing basis.
• Conduct gap analyses and identify opportunities for process optimization, automation, and system enhancements.
• Participate in sprint planning, backlog refinement, daily standups, user acceptance testing (UAT), and release activities.
• Support QA and testing efforts by defining test scenarios, validating requirements, reviewing test results, and ensuring traceability between requirements and delivered functionality.
• Perform and communicate quality assurance activities throughout all stages of development, testing, and deployment.
• Author and maintain business requirements documents, process documentation, release notes, and technical specifications.
• Analyze production issues and partner with development teams to troubleshoot and resolve system defects.
• Develop relationships with internal and external partners to ensure successful systems integration and delivery.

Experience:

• Five or more years of experience as a Business Analyst, Technical Business Analyst, Systems Analyst, or related role supporting software development initiatives.
• Demonstrated experience working within Agile/Scrum development environments and partnering directly with engineering and QA teams.
• Experience supporting the full software development lifecycle, including requirements gathering, development, testing, implementation, and post-production support.

• Advanced Jira expertise required, including administration of boards, workflow management, backlog grooming, sprint tracking, reporting, dashboard creation, defect management, and requirements traceability.
• Strong understanding of Agile methodologies, SDLC processes, release management, and software testing practices.
• Experience creating detailed user stories, acceptance criteria, process flows, and technical documentation.
• Familiarity with development, QA, UAT, and production environments, including deployment and release processes.
• Experience with Accessibility standards and testing.
• Proven analytical and problem-solving capabilities with the ability to evaluate complex technical systems.

• Excellent communication skills, with the ability to translate complex technical concepts into actionable business insights and communicate effectively with both technical and non-technical stakeholders.

• Bachelor's degree (or equivalent) in Information Technology, Computer Science, Management Information Systems, or a related field.
• Experience working with developers, QA engineers, product managers, and DevOps teams in enterprise software environments.
• Experience with test management tools such as Zephyr, Xray, TestRail, or similar Jira-integrated testing platforms.
• Knowledge of API integrations, system interfaces, and data flow concepts.
• Extensive experience with data visualization and reporting tools.
• High proficiency in technical writing and software documentation.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.