Business Analyst

SCOPE OF POSITION:

Reviews, analyzes, and evaluates technology and user needs and documents findings. With the goal of improving corporate collaboration, workflow, efficiency and effectiveness, this unique position will work with other departments/management to identify needs, find solutions, and lead projects to implement approved projects. Being involved in various process and system enhancements, this position will be responsible for analyzing business requirements, developing detailed documentation, assisting in estimating project budgets, assisting in project planning and prioritization throughout project life cycles. Support the organization’s mission, vision, and values by exhibiting the following behaviors: Honesty, Excellence, Accountability, Respect, and Teamwork.

Essential Job Functions

• Consults with appropriate constituents to gather information about services need and features to design new procedures or improve existing processes.
• Assists in support and training in the proper use of systems and related products.
• Documents user requirements for logical process and data workflow for the purpose of more efficient operation.
• Collect, evaluate, and compress data and information from multiple sources, resolve conflicts and differentiate between actual and required user needs.
• Deliver results after thorough research of functional needs by collaborating and communication between various users.
• Using strong analytical reasoning to understand end user's requirements and transforming them into operational application.
• Acquire deep knowledge of working systems and bringing efficient and effective changes for better performance.
• Investigate replacing current systems with new systems and analyze the adaptability of current operations.
• Understanding business process management and business requirements of the customers and translating them to specific software requirements.
• Ensure that all performance milestones and supporting documentation are submitted in accordance with client’s requirements and guidelines.
• Assumes responsibility for establishing and maintaining effective working relationships across the organization.
• Serve as AFMC representative at various external functions, as directed.
• Maintain an awareness of new trends and competitive developments within the industry.
• Prepare monthly reports and/or statistics as directed.
• Adhere to format, content, and style guidelines, giving consideration to usability and ensuring accuracy, consistency, and quality.
• Communicate effectively with internal and external clients.
• Follow AFMC, state and federal protocols regarding data confidentiality/security and HIPAA compliance.
• Additional duties as assigned.

• Advanced skill level with MS Office (Word, Excel, Outlook, and PowerPoint).
• Intermediate skill level with MS Access
• Type 40 wpm.
• Capability to work extended hours on a periodic basis as the workload dictates.
• Ability to maintain confidentiality.
• Strong oral and written communication skills.
• Creativity.
• Customer service.
• Ability to meet deadlines.
• Attention to detail.
• Flexibility.
• Ability to work collaboratively and independently to achieve stated goals.
• Initiative.
• Ability to relate professionally and positively with staff, business partners, customers, constituents, recipients, and the public.
• Ability to multitask.
• Ability to prioritize.
• Strong organizational skills.
• Problem solving skills.
• Professionalism.
• Project management skills.
• Ability to read, interpret and apply laws, rules, and regulations.
• Time management skills.
• Regular and punctual attendance.

Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices):

Mobility, reaching, bending, lifting, grasping, ability to read and write, ability to communicate with personnel, ability to remain calm under stress and ability to travel. Must be able to lift and transport 25 pounds. Must be capable of performing the essential functions of this job, with or without reasonable accommodations.

Education

Required: Bachelor’s degree in statistics, health informatics, information systems, business, or finance related field. (1)

Experience

Required: Three years of experience in a Business Analyst or relevant role.

Internet Requirements

Reliable, high-speed wireless internet service (Wi-Fi)

• Five (5) years’ work experience in related field may be substituted for the Bachelor’s degree. If work experience is substituted, it is in addition to stated work experience requirements.