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MetLife Builtin · Indexed 2026-07-31

AVP COLI Customer Service and Transformation

Bridgewater, NJ, USA 165K-220K Annually

Builtin
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Indexed description

MetLife AVP COLI Customer Service and Transformation 3 Hours AgoSaved Hybrid Bridgewater, NJ, USA 165K-220K Annually Expert/Leader 165K-220K Annually Expert/LeaderFintech • Information Technology • Insurance • Financial Services • Big Data AnalyticsLead and transform COLI/BOLI client service operations by modernizing service delivery with automation, AI, and digital tools. Oversee end-to-end service, improve customer experience and operational discipline, reduce manual work, partner across business and IT stakeholders, and coach a high-performing team to deliver scalable, risk-aware service.Top Skills: Advanced Decision-Making SystemsAIDigital ToolsIntelligent AutomationKnowledge ManagementOperational Data/Analytics

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