Workday Financials Analyst

Key Deliverables and Responsibilities

We are seeking a detail-oriented and solutions-driven Workday Finance Integrations & Automation Analyst to support the Finance Department’s technology ecosystem. This role plays a critical part in analyzing, supporting, and optimizing accounting systems, ensuring smooth integrations, and driving automation initiatives that improve efficiency and data accuracy.

You will serve as a key liaison between Accounting and Technology teams, helping maintain system performance, troubleshoot issues, and identify opportunities for process improvement.

Key Responsibilities

Systems Support & Operations

• Serve as Tier 2 support for finance-related applications, troubleshooting and resolving system issues
• Manage user access (activations/deactivations) and respond to internal and external system inquiries
• Lead incident management for third-party applications, coordinating with IT/IS teams as needed
• Create, track, and escalate support tickets

• Identify, implement, and support automation tools, AI solutions, and system integrations
• Analyze accounting processes to uncover opportunities for efficiency improvements
• Support system upgrades, including testing, implementation, and communication

• Ensure data integrity across financial systems and maintain system uptime
• Support compliance with IT controls and governance standards
• Develop and maintain documentation, including:
• Policies and procedures
• Training materials
• User guides
  

• Act as a liaison between accounting users and technology teams
• Gather user feedback and track system performance metrics
• Drive continuous improvement through data-driven insights

• Strong analytical and problem-solving capabilities
• Ability to manage multiple priorities and meet deadlines
• Excellent written and verbal communication skills
• Strong customer service mindset

• Proficiency in:
• Workday Financial application support
• Spreadsheets and macros
• Financial and accounting systems
• Familiarity with system integrations, automation tools, or AI solutions is a plus
  

• Associate’s degree or equivalent experience required
• 2+ years of related experience in accounting systems, finance operations, or technology support preferred