Legal Operations Expert (m/f/d)
Indexed description
About The Role
We’re looking for a Legal Operations Expert to join our legal team and drive operational excellence across the entire business—not just within Legal. This role sits at the intersection of law, technology, and business. You’ll help transform how legal services are delivered by implementing scalable processes, automation, and digital self-service tools that improve efficiency, visibility, and user experience across the company.
This is a hands-on role for someone who thrives on collaboration, innovation, and getting things done. You’ll work closely with legal experts and stakeholders across the business to integrate legal content into delivery tools, streamline workflows, and enable data-driven decision-making.
Your Tasks
- Develop and implement digital self-services for business teams to enhance our value-driven legal service delivery model
- Drive process improvement and automation by identifying opportunities for standardization and applying lean principles
- Build and maintain dashboards and KPIs to monitor performance and improve transparency in legal operations
- Develop and deploy low-code/no-code solutions (e.g., Microsoft Power Platform, Bryter) to automate legal workflows and enable scalable service delivery
- Act as a bridge between Legal, IT, and business, translating legal requirements into effective technical solution
- Support and manage cross-functional projects that drive digital transformation and operational efficiency within the legal function and across broader organization
- Translate legal and business requirements into user-friendly digital workflows and interfaces (UX Design/Legal Design)
- Provide training and support to internal stakeholders on legal tech tools and processes
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