Business & Process Analyst

Our client is looking for a versatile professional to support project delivery across methodology, process improvement, and digitalisation. In this role, you will analyse business needs, translate them into practical processes and tools, and contribute to implementation, support, reporting, and user adoption. You will also help ensure consistency across multiple projects and programmes while strengthening the quality and automation of project management tools.

Responsibilities

• Support project execution from a methodology, process, and digitalisation perspective.
• Analyse business needs and translate them into suitable processes and tools.
• Oversee implementation and provide support after deployment.
• Prepare and deliver explanations, presentations, and workshops for end users.
• Help maintain coherence between projects and operational support activities across several projects and programmes.
• Work in alignment with the Program Manager and/or the client, while respecting agreed deadlines, budget planning, financial follow-up, and overall scheduling.
• Report clearly and transparently to management and end clients.
• Contribute expertise to the design and implementation of new reporting.
• Use existing project management tools and contribute to their continuous improvement, with a strong focus on digitalisation and automation.
• Support the setup of new project management tools and their interfaces with other tools such as demand, planning, capacity, and request management solutions.
• Prepare and follow up on recurring meetings.

Technical Skills

• University degree or bachelor’s degree in a scientific or management-related field.
• At least 2 years of experience in business analysis and process improvement.
• Solid understanding of project management principles, including budget, planning, quality, scope, and risks.
• At least 2 years of experience with one or more project management methodologies such as PMP, PMBOK, PRINCE2, Agile, or similar.
• Strong command of O365 tools such as Power BI, Power Automate, and SharePoint.
• Good knowledge of SAP ERP, including Fiori, PS, PM, and MM.

Profile

• You have a strong interest in project operations, process optimisation, and digital tools.
• You are able to connect business needs with practical solutions and translate analysis into concrete actions.
• You communicate clearly and effectively, both in writing and verbally.
• You are comfortable preparing reports, presentations, and user-facing workshops.
• You work in a structured, responsible, and professional way.
• You are able to collaborate with management and contribute constructively within a team environment.
• You understand the demands of an ICT environment and are capable of adapting to a dynamic project context.
• You bring the interpersonal qualities needed to integrate smoothly into the organisation, including friendliness, courage, positivity, and reliability.

Practical Information

• Language requirements: fluent Dutch or French at C1 level, and English at B2 level for reading, writing, and understanding.
• This is a long-term consulting opportunity.

Contactperson & Reference

• Reference #: INW27171
• Geert Roete
• [email protected]