American Girl Franklin Location Merchandising Lead -Full Time with Benefits

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:
We are seeking an experienced Oracle Fusion SCM – Order Management Product Owner who will assist in design, configuration, and implementation of the core Order to Cash modules – B2B Order Capture, EDI Trading Partner Integration, Global Order Promising, Pricing & Discounting, Order Orchestration, and Billing.

What Your Impact Will Be

• Provide functional expertise in the Order Management module and lead the team through the entire systems development lifecycle.
• Conduct workshops with key stakeholders to identify business requirements and map to Oracle Cloud Fusion standard processes, customizations, and organizational structures, creating a “To-Be” model.
• Define RICEF objects (Reports, Interfaces, Conversions, Enhancements, Forms) and partner with Business Analysts to create associated functional and technical user stories for development.
• Identify gaps between standard Oracle Fusion functionalities and business needs. Partner with Enterprise Architects to define custom development within Oracle Fusion or establish alternate solutions and processes to meet business needs.
• Configure the Order Management module to meet business requirements and document all configurations.
• Act as a liaison between technical teams (both onshore and offshore), business teams, Oracle Fusion teams (Product Hub, Procurement, Inventory, and Finance) and SI vendor to drive a successful implementation.
• Identify and configure required security roles and associated access to the application.
• Define testing scenarios and develop test scripts.
• Support quality assurance and UAT testing teams in execution of test scripts.
• Create detailed process flow diagrams and training documentation.
• Deliver training to trainers who will subsequently train their teams (Train the Trainer model).
• Provide weekly status updates to Project Managers.

What We’re Looking For

• Education  Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience  7+ years of hands-on implementation experience with Oracle Cloud Fusion – Order Management modules
• Working knowledge of supporting SCM Oracle Fusion modules such as Product Data Hub, Inventory, and Procurement.
• Experience in all phases of SDLC lifecycle from requirement gathering, analysis, design, configuration, development, testing, and deployment.
• Communication Skills Ability to work with stakeholders, including developers and business end-users, to define functional and technical requirements.
• Analytical Skills Strong ability to analyze business processes and translate them into system configurations.
• Leadership Skills  Proven ability to lead and inspire teams, with excellent interpersonal and communication skills.
• Problem-Solving  Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
• Cultural Awareness  Ability to work effectively in a multicultural environment and manage teams across different time zones.

Preferred Qualifications

• Familiarity with sAFE Agile development practices and tools (e.g., JIRA).
• Oracle Product Data Hub (PDH) experience with global design, configuration, and implementation of the Product Data Hub module.
• Experience with integrating into upstream and downstream systems such as warehouse management systems.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors

• We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

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