Business Analyst

Duration: FTE

Location: MN-Oak Park Heights, Hybrid 3-4 days onsite

Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew process improvement associates measure and document customer satisfaction, cost and time reduction, and quality improvement processes and develop strategies to improve them.

Responsibilities

• Provide ongoing support for quality-related applications, including user setup, troubleshooting, and maintenance
• Inventory current tools to understand their function, usage, and potential overlap
• Collaborate with database administrators to ensure data integrity and resolve issues (without owning the database directly)
• Build and maintain form-based solutions using PowerApps, SharePoint, and similar platforms
• Assess legacy tools (e.g., GoCanvas, Node-RED, PowerBuilder) for redundancy and plan transitions to unified solutions
• Stabilize existing systems, identify improvement opportunities, and reduce tool sprawl across the quality organization
• Work closely with quality leaders and end users to simplify workflows and enhance usability
• Contribute to future-state planning for application governance and portfolio rationalization

Qualifications

• Hands-on experience with Microsoft SharePoint and PowerApps (form building, workflows, data connections)
• Understanding of database concepts — how they work, fail, and recover — to effectively liaise with DB administrators
• Familiarity with SaaS tools, form-based systems, and low-code/no-code platforms
• Strong analytical and organizational skills; able to manage competing priorities and legacy technologies
• Excellent communication skills and ability to collaborate across functional teams
• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans With Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at [email protected].