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DHL Supply Chain Linkedin · Posted 1mo ago

Business Metrics Analyst

Peschiera

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Indexed description

  • BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain has the opportunity for you.

At DHL Supply Chain, we believe in delivering excellence every day.

We are currently looking for a Business Metrics Analyst to join our OPEX (Operational Excellence) Team, a key task force driving performance and innovation across the organization.

About The Role

As part of the Performance Management department, this role is integral to shaping a broader and more advanced approach to business metrics within DHL Supply Chain.

You will play a key role in developing tools, KPIs, and analytical frameworks that enhance business performance, support decision-making, and drive operational efficiency—ultimately improving the service we deliver to our customers.

Acting as a bridge between Operations, IT, and business stakeholders, you will contribute to digital transformation initiatives and ensure that business requirements are translated into impactful analytical solutions.

Key Responsibilities

  • Deliver timely and accurate reports and dashboards for both internal and external stakeholders
  • Develop and maintain KPI dashboards (internal & external customer focus)
  • Design and build reports using Power BI and DAX
  • Support the development and maintenance of Azure / Power BI databases
  • Drive automation and simplification of reporting processes
  • Contribute to operational and contractual reporting within cross-functional projects
  • Analyze business processes and identify opportunities for performance improvement and optimization

Requirements

  • Degree in Economics, Engineering, or Computer Science
  • At least 2 years of experience in a similar role, data analysis, or predictive modelling
  • Strong knowledge of: SQL, Power BI (including DAX) Data modelling and analytics tools
  • Solid understanding of analytical methods and performance measurement systems
  • Fluency in English
  • Strong focus on continuous improvement and innovation
  • Ability to translate business needs into data-driven solutions

Salary range: €35,000 – €40,000 gross per year
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