Business Analyst

Job Title: Business Analyst – Identity & Access Management (IAM)

Job Summary

We are seeking a Business Analyst with strong expertise in requirements gathering, documentation, process improvement, and Identity & Access Management (IAM) processes. The ideal candidate will work closely with business stakeholders, security teams, and technical teams to analyze access management processes, document requirements, identify improvement opportunities, and support access review and certification initiatives.

Key Responsibilities

• Gather, analyze, and document business and functional requirements through stakeholder interviews, workshops, and process reviews.
• Create and maintain Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), process flows, use cases, user stories, and other project artifacts.
• Analyze existing access provisioning processes to identify bottlenecks, inefficiencies, and compliance risks.
• Facilitate process improvement initiatives related to user access requests, approvals, provisioning, and deprovisioning activities.
• Collaborate with security, compliance, audit, and business teams to support access governance programs.
• Support access review and certification campaigns by documenting requirements, tracking remediation activities, and coordinating with stakeholders.
• Conduct gap analysis and recommend solutions to improve operational efficiency and compliance.
• Assist with User Acceptance Testing (UAT), test case creation, defect tracking, and validation of business requirements.
• Monitor project deliverables and ensure alignment with business objectives and regulatory requirements.
• Prepare status reports, presentations, and executive-level documentation.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
• 3+ years of Business Analyst experience.
• Strong experience creating BRDs, FRDs, functional specifications, process flows, and other project documentation.
• Experience gathering and documenting business and functional requirements.
• Knowledge of process improvement methodologies and workflow analysis.
• Experience working with Identity & Access Management (IAM), Access Governance, or related security processes.
• Understanding of access provisioning, access reviews, and certification processes.
• Excellent analytical, problem-solving, and communication skills.
• Strong stakeholder management and facilitation abilities.

Preferred Qualifications

• Experience with IAM platforms such as SailPoint, Saviynt, Okta, CyberArk, or similar solutions.
• Knowledge of Role-Based Access Control (RBAC), Segregation of Duties (SoD), and Least Privilege principles.
• Experience supporting audit, compliance, or governance initiatives.
• Familiarity with Agile and Scrum methodologies.
• Relevant certifications such as CBAP, CCBA, ECBA, or IAM-related certifications.