Operations Analyst

Make your mark at one of the biggest names in payments. We’re looking for a Operations Analyst to join our ever-evolving Utility Operations team and help shape the future of global commerce.

What You’ll Own

• Deliver accurate, on time billing that maximizes client revenue and builds trust in Global Payments solutions.
• Use data and variance analysis to identify issues early, resolve root causes and strengthen billing quality and consistency.
• Improve operational performance by refining billing processes, increasing efficiency and driving continuous improvement.
• Build strong client relationships by guiding prebills through approval and ensuring billing cycles stay on track.
• Partner across teams to streamline workflows, resolve complex billing challenges and deliver a seamless, high-quality client experience.

• Strong attention to detail with the ability to spot issues early and maintain high standards of accuracy.
• Proven ability to manage time, meet deadlines and perform consistently in a fast paced environment.
• Confidence working with data and numbers to analyze trends and drive accurate, informed decisions.
• Clear communication skills that strengthen client relationships and enable effective cross team collaboration.
• A proactive, ownership driven mindset with a passion for learning, problem solving and delivering an exceptional client experience.

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

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Benefits:

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/