Senior Business Analyst

Leader Bank is looking for exceptionally dedicated team members to join one of the region’s fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with $4.5 billion in assets, more than 400 team members, 7 branch offices, and annual mortgage originations of over $2 billion.

Exemplary products and an innovative spirit have driven Leader Bank’s rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always improve our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.

Summary

The Senior Business Analyst supports a deposit-focused Business Banking team by delivering analytics, insights, and scalable tools that drive acquisition, onboarding success, funded balance growth, and retention across key verticals (Municipal/Public Funds, VC/PE, Startups, IOLTA, Property Management).

This role reports to the Vice President of Business and Government Banking and works closely with Business Banking leadership, Relationship Managers, Operations, Marketing, and the Chief Data Officer’s organization to enhance reporting, improve data discipline, and automate internal processes to increase efficiency and scalability.

Responsibilities

• Analytics & Opportunity Identification
• Analyze portfolio and market data to identify deposit growth opportunities.
• Develop target lists and data-driven prospecting insights.
• Create trigger-based opportunities aligned to client lifecycle events.
• Pipeline Reporting & Forecasting
• Build and maintain dashboards tracking pipeline health and performance.
• Monitor funded balance ramp and identify trends.
• Produce recurring performance reporting and support forecasting.
• Deposit Strategy & Insights
• Monitor deposit mix, balance stability, and risk.
• Provide pricing and deposit strategy insights.
• Support profitability and relationship analysis.
• Go-to-Market & Enablement
• Assist senior management with go-to-market planning and execution.
• Work with Marketing on sales materials and campaign support.
• Track campaign results and share insights for improvement.
• Onboarding & Process Improvement
• Track onboarding performance and improve timelines.
• Standardize data requirements and improve data quality.
• Document best practices to streamline onboarding.
• Operations Automation & Reporting Optimization
• Assist senior management in identifying automation and reporting improvement opportunities.
• Work with Innovation and Data teams to support process and reporting enhancements.
• Help implement changes that reduce manual effort and improve accuracy.
  

Qualifications

• Strong analytical and data interpretation skills
• Experience with Excel, BI tools, SQL and data visualization
• Ability to build dashboards and automate reporting
• Process improvement and automation mindset
• Strong communication and cross-functional collaboration skills
• Detail-oriented with strong data discipline
• Experience with CRM and data systems preferred

Leader Bank offers an excellent compensation and benefits package including 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization.

Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status, or any other protected class.

The base salary range below represents the low and high end of the Leader Bank salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

Salary Minimum: $92,600.32 - Salary Max: $115,750.40

The range listed is just one component of Leader Bank’s total compensation package for team members. Other rewards may include annual bonuses, commissions, short- and long-term incentives, and program-specific awards. In addition, Leader Bank provides a variety of benefits to eligible team members, including health insurance coverage, a team member wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off and vacation.

Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected class.

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