Business Analyst (Salesforce)

Role: Salesforce Business Analyst

Location: NYC, NY 10107 (Hybrid)

Duration: Long-Term Contract (only W2 or 1099)

Job Description:

• Analyse and document business needs from stakeholders, then translate them into functional and technical specifications.
• Clearly articulate and document the acceptance criteria for the outlined tasks.
• Act as a liaison between business stakeholders and the technical team, facilitating communication and ensuring alignment.
• In-depth hands-on experience using agile project management tools like Jira or similar.
• Managing the backlog, writing user stories and implementing progress reports.
• Facilitate solution design sessions with the technical team to plan the implementation of the business requirements to meet the acceptance criteria.
• Act as a liaison between the QA / UAT and the technical team, while supporting the testing cycles, ensuring solutions are thoroughly tested before moving the tasks through completion stages.
• Develop training materials and deliver training sessions to support user adoption of new features.
• Familiarity with the Salesforce platform and configuration is a plus.