IT&D Business Analyst

We are Vestacy

Vestacy is a standalone company (carved out from Reckitt) with a clear purpose: to transform houses into homes. We’re home to some of the world’s most trusted brands (Air Wick, Calgon, Cillit Bang, and Mortein) helping millions of people care for the spaces they live in every day.

Backed by Advent, a leading global private equity firm, we have the freedom to think big and move fast. With almost 3,000 colleagues across 20+ countries, we see every person as a Founder, empowered to make bold decisions and shape what’s next.

We care for our company the way you care for your own home: with energy, passion, and pride. Here, you’ll find space to grow, opportunities to lead, and the support to thrive. Together, we’re building something extraordinary.

Information Technology & Digital

In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

As the IT&D Business Analyst, North America, you will support business stakeholders across multiple functions by gathering requirements, analyzing needs, and assisting with IT&D initiatives. This role focuses on cross-functional support, documentation, system insights, and helping ensure smooth operation of IT&D services during the TSA period and beyond.

In parallel, this role will play a key part in preparing the organization for the transition to the future Microsoft Dynamics ERP landscape. The Business Analyst will progressively build understanding of core ERP processes and support the business in defining requirements, processes and readiness for ERP implementation and long-term support.

Your responsibilities

• Provide first-line application support for local applications and assist users with basic questions or issues.
• Support issue resolution by coordinating with IT&D support teams and helping communicate information between users and technical teams.
• Maintain accurate documentation of system issues, resolution and process dependencies.
• Work with business partners to understand needs, capture requirements, and identify improvement opportunities across Finance, Commercial, and Supply functions.
• Gather, analyze, and interpret data to support business decision-making and prepare clear, actionable reports.
• Support process reviews using interviews, workshops, observations, process mapping, and other investigative techniques.
• Assist in evaluating solution options and documenting business impacts, risks, and recommendations.
• Contribute to the delivery of Global and North America Cluster (NAC) projects under IT&D leadership.
• Participate in solution assessments, testing cycles, and implementation activities.
• Support creation of training materials and delivery of end-user training sessions.
• Support transition activities from TSA-managed systems to Vestacy-owned systems, ensuring business continuity.
• Maintain clear documentation of current-state processes, system dependencies, and data flows to support a smooth transition.
• Document current-state processes across functional areas as part of ERP readiness.
• Support definition and refinement of future-state processes aligned with Microsoft Dynamics modules (O2C, P2P, R2R).
• Assist with ERP data gathering, process mapping, gap analysis, and validation activities.
• Collaborate with global and regional teams during ERP design, testing, and phased implementation.
• Build foundational knowledge of Microsoft Dynamics capabilities to support long-term operations and enhancements.
• Contribute to post-implementation stabilization and continuous improvement of ERP processes.

The experience we're looking for

• This role requires strong collaboration skills, curiosity, attention to detail, and the ability to support a wide range of business and technical stakeholders. You are adaptable, eager to learn fast, and comfortable working across multiple functions.
• You have an entrepreneurial mindset: self-starter with a high sense of ownership and accountability.
• You are collaborative and build bridges internally and externally.
• Bachelor's degree in IT and business management.
• 3+ years of IT&D experience in operations and projects.
• Experience supporting or working with ERP systems is preferred - Microsoft Dynamics is a strong advantage (O2C, P2P, R2R).
• Intermediate commercial acumen and understanding of business processes.
• Interest in developing ERP functional expertise and supporting future system implementation and operations
• Experience in gathering and documenting business requirements.
• Experience contributing to project activities such as documentation, testing, or coordination.
• Customer-facing, service-oriented approach.
• Excellent interpersonal and communication skills.
• Agile mindset for high-pressure environments.
• Proactive, go-getter attitude.
• Ability to work in teams and individually.
• Flexibility to travel within North America and Canada.

You’ll love it because:

You embrace this unique opportunity to create a new technology landscape from scratch. You will play a key role in shaping Vestacy’s future ERP landscape and building foundational capabilities that will support long-term business growth.

You will be part of a dynamic and innovative team, working on cutting-edge technologies and products that make a significant impact. You will have opportunities for professional learning and growth, as well as career advancement in a collaborative, supportive and inclusive work environment.

What we offer

We believe great work deserves great rewards. That’s why we offer numerous local benefits and global benefits designed to help you grow and thrive, such as career mobility opportunities, a referral program, access to our online learning academy, mental wellbeing support, and short-term bonus incentives.

US pay transparency

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $88,000 - $110,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

Equality

We believe the best teams are built like great homes: on strong foundations and room to grow. That’s why we hire for potential as well as experience. If you resonate with our purpose, we encourage you to apply, even if you don’t tick every box. We’re committed to equal opportunity for all, regardless of age, ability, background, identity, or any other characteristic protected by law. Together, we create a space where everyone can thrive.