Lead Business Systems Analyst - SIIMS Delivery

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix. As the Lead BSA for the Store Item and Inventory Management System (SIIMS) team, you will be responsible for gathering detailed requirements for prioritized business area requests. The SIIMS team supports the following business processes for Retail store associates: adjustments, counts, in-store transfers, store-to-store transfers. SIIMS also manages item’s data, store price overrides, and price & promotion data.

Location: Hybrid (Lakeland, FL) Work Model:

Enjoy the best of both worlds—collaborate in person and innovate remotely.

Why Join Us?

• Hybrid Flexibility: Work remotely when you need focus time and join us onsite for high-impact collaboration and brainstorming sessions.
• Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
• Cutting-Edge AI Projects: Drive innovation in AI platforms, integrating advanced tools and frameworks to solve complex business challenges.
• Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.

• Drive analysis of complex business processes to define and deliver enterprise-scale technology solutions, emphasizing automation, workflow optimization, regulatory compliance, and continuous improvement
• Lead cross-functional requirements gathering and solution design sessions, leveraging both Agile and traditional delivery methodologies
• Translate business objectives into clear, scalable functional, technical, and system requirements to support high-quality solution delivery
• Collaborate closely with architects, developers, and business partners to design, validate, and implement automation and AI-driven solutions
• Act as the primary subject matter expert for assigned applications, serving as a key resource for escalations and strategic decision-making
• Mentor and elevate business systems analysts by promoting best practices in requirements analysis, solution design, and documentation standards
• Provide leadership in production support, including participation in on-call rotation, system validation, and release management activities

• Bachelor's degree in computer science or a related analytical field or equivalent experience
• 7+ years of business systems analysis experience
• 5+ years of business experience planning, organizing, and leading solution delivery efforts in a large-scale distributed environment
• 5+ years of business experience analyzing complex problems and translating them into scalable technology solutions
• 5+ years of business experience working with enterprise RDBMS
• Strong working knowledge of the Software Development Lifecycle (SDLC) and proven ability to lead within defined roles and responsibilities
• Experience identifying, designing, and supporting business process improvements
• Experience working in an Agile environment utilizing Azure DevOps or similar tools
• Working knowledge of Automation and AI technologies, including Robotic Process Automation (RPA), Agentic AI, Machine Learning (ML), Deep Learning, Large Language Models (LLMs), and deterministic and probabilistic modeling techniques

• 9+ years of business systems analysis experience
• 9+ years of business experience planning, organizing, and managing enterprise solution delivery in a large-scale distributed environment
• 9+ years of experience leading implementation solutions, resolving delivery bottlenecks through requirements hardening, risk mitigation, and timeline management
• Knowledge of modern cloud-based system architectures
• Experience performing advanced data analysis by creating and executing queries, interpreting results, and communicating insights to technical and non-technical audiences
• Experience with project management, change management, and enterprise systems development methodologies
• Demonstrated ability to manage multiple initiatives concurrently while maintaining high standards of quality and delivery

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: https://jobs.publix.com/benefits/

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

***Relocation/Household Good Shipment Allowance will NOT be provided.***