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SIDRAM TECHNOLOGIES Linkedin · Posted 3mo ago

Salesforce BA with AI and Telecom

Atlanta, Georgia, United States

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Indexed description

Job Title: Salesforce BA with AI and Telecom

Location : Atlanta GA

Key Responsibilities

  • Gather and analyze business requirements from stakeholders
  • Translate business needs into functional Salesforce solutions
  • Create user stories, process flows, and documentation
  • Collaborate with developers and admins for solution implementation
  • Perform testing (UAT) and support deployment activities
  • Provide training and support to end users

Required Skills

  • Strong experience as a Salesforce Business Analyst
  • Good understanding of Salesforce platform (Sales Cloud / Service Cloud)
  • Experience in requirement gathering and documentation
  • Knowledge of Agile methodology
  • Strong communication and stakeholder management skills

Preferred Skills

  • Salesforce certifications (Admin / BA / FSL)
  • Experience in service-based industries (telecom, utilities, healthcare, etc.)

Rachael

Email: [email protected]

Direct: 4705239688

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