Technical Business Analyst
Indexed description
As a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, translating complex business needs into clear, actionable requirements and documentation. You'll play a key role in ensuring our technology solutions align with customer expectations and operational goals.
Location: Atlanta, GA based hybrid position. Must be able to work onsite in Dunwoody area 3 days/week. No relocation budget available.
What You’ll Do
- Partner closely with business stakeholders to analyze and document business and system requirements for enterprise technology initiatives
- Create comprehensive functional and technical documentation including process flows, use cases, user stories, and system specifications
- Serve as a liaison between customers, project teams, and technical resources throughout the entire project lifecycle
- Facilitate requirements gathering sessions and workshops with diverse stakeholder groups
- Operate in a support-heavy capacity while contributing to longer-term project work
- Analyze existing business processes and identify opportunities for improvement through technology solutions
- Collaborate with technical teams to ensure requirements are properly understood and implemented
- Support testing efforts by developing test scenarios and validating that solutions meet documented requirements
- Manage multiple concurrent projects and priorities in a fast-paced environment
- Contribute to the continuous improvement of business analysis practices and standards
- 3-5+ years of experience as a Technical Business Analyst, Systems Analyst, Technical Analyst or similar role in complex enterprise environments
- Experience in SQL (comfortable writing queries to pull and analyze data)
- Experience working in an Azure or Azure DevOps environment
- Ability to work independently (self-starter) with minimal direction, while having an ownership mindset for assigned work
- Experience taking ownership of large bodies of work (epics, feature sets, project phases) and driving them forward with limited oversight
- Track record of gathering and refining requirements through direct business stakeholder engagement
- Ability to build productive working relationships and effectively communicate with both technical teams and business partners
- Experience providing operational and production support, including triaging and resolving issues
- Strong problem solver who can find answers across people, systems, and documentation
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