Workday Functional Analyst I

Summary

The Workday Functional Analyst I supports the administration, configuration, and ongoing maintenance of Workday functional areas with a primary focus on Supply Chain Management (SCM), Procurement, and Supplier Contracts, with secondary exposure to Scheduling.

This role partners with business stakeholders and IT team members to support day-to-day operations, troubleshoot issues, assist with configuration changes, and contribute to system enhancements. The position is designed for an early-career analyst developing functional expertise in procurement and supply chain processes within Workday.

Duties and Functions

• Provide day-to-day functional support for Workday modules including:
• Supply Chain Management (SCM)
• Procurement
• Supplier Management and Supplier Contracts
• Requisitions, purchase orders, and related workflows
• Scheduling (as applicable)
• Troubleshoot and resolve system issues, working with users to identify root causes and implement solutions
• Assist with configuration updates to procurement-related business processes and approval workflows
• Support system testing activities including unit testing, integration testing, and user acceptance testing (UAT)
• Partner with senior analysts and stakeholders to gather business requirements and translate them into functional solutions
• Maintain and update documentation for system configurations, processes, and procedures
• Support release management activities, including regression testing and production validation
• Participate in the intake and prioritization of enhancement requests and support tickets
• Assist with reporting needs and data validation efforts related to procurement and supplier data
• Provide end-user support, guidance, and training as needed

Education and Experience

• Bachelor’s degree in Information Systems, Business, Supply Chain, Finance, or related field; or equivalent experience
• 1–3 years of experience supporting Workday or a comparable ERP system in a functional or business analyst capacity

Preferred Requirements

• Experience with Workday Procurement, SCM, and Supplier Contracts
• Exposure to Scheduling or workforce scheduling processes
• Experience supporting business process configuration and testing
• Familiarity with ticketing systems, change management processes, and production support environments
• Experience working in a services, staffing, healthcare, or operationally complex environment

Knowledge/Skills/Abilities (KSA)

Knowledge

• Understanding of procurement and supply chain business processes
• Familiarity with Workday functional framework and business process configuration
• Basic understanding of integration touchpoints between procurement, finance, and operations

Skills

• Strong troubleshooting and analytical skills
• Ability to document requirements, processes, and system configurations
• Effective communication skills with both technical and non-technical stakeholders
• Ability to support testing efforts and validate system functionality

Abilities

• Ability to manage multiple support tasks and priorities in a fast-paced environment
• Ability to learn new Workday modules and business processes quickly
• Ability to collaborate effectively across IT and business teams
• Ability to deliver reliable support while developing deeper functional expertise

Supervisory Responsibilities

This position has no direct supervisory responsibilities

Work Environment/Condition

• Primarily a remote/office-based role
• Work is performed in a standard business environment with normal lighting, temperature, and minimal noise
• Frequent interaction with business users, IT teams, and leadership stakeholders

Physical Demands

• Prolonged periods of sitting and working on a computer
• Frequent use of hands and fingers to operate a computer and other office equipment
• Ability to communicate clearly verbally and in writing
• Ability to perform job duties with or without reasonable accommodation

Pay Rate: Starting at $85,000

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [email protected].