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Webby Group Linkedin · Posted 20d ago

Business Analyst

Kuala Lumpur

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Indexed description

At Webby Group, we empower businesses with custom digital solutions — from cloud infrastructure and enterprise apps to AI and smart retail systems. We’re now looking for an experienced Business Analyst with a strong retail background to join our growing team.

If you have a passion for retail tech and at least 5 years' experience in analyzing, planning, and delivering retail-focused systems — we want to meet you!


🔍 What You’ll Be Doing at Webby:

  • Engage with retail stakeholders to gather and analyze business requirements
  • Lead the design of retail workflows (POS, CRM, loyalty, inventory, promotions)
  • Translate business needs into clear functional specifications and user stories
  • Collaborate with UI/UX designers, developers, and project managers across the SDLC
  • Support user acceptance testing (UAT) and ensure successful project rollouts
  • Provide insights to improve operational efficiency and digital transformation outcomes


What You’ll Need to Succeed:

  • Minimum 5 years of experience as a Business Analyst in the retail sector
  • Strong understanding of retail systems (POS, CRM, loyalty programs, supply chain)
  • Experience preparing BRDs, FSDs, flowcharts, and wireframes
  • Clear communication and problem-solving skills across business and tech teams
  • Familiarity with Agile methodology, Jira, Confluence, or similar tools

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