Business Systems & Automation Specialist

Business Systems & Automation Specialist

About Us

Delta Waste Solutions is a fast-growing waste services provider committed to delivering high-quality service and dependable solutions to our customers. With a strong focus on operational excellence and customer satisfaction, we are expanding into new markets and building a team of driven, hands-on professionals who are ready to grow with us.

Position Summary

We are seeking a highly capable and self-directed Business Systems & Automation Specialist to design, build, and improve the tools, processes, and automations that power Delta Waste Solutions across every function of the business. This individual will work hands-on with modern AI tools to solve real business problems in operations, sales, finance, accounting, management, and customer service.

This is a builder role, not a maintenance role. The Specialist will partner directly with leadership and department teams to identify manual, repetitive, or error-prone work, and then design practical solutions that save time, reduce cost, and improve decision-making across the Company. Success is measured by the tangible efficiency, accuracy, and cost improvements delivered to the business.

The Business Systems & Automation Specialist will report directly to the executive team and work closely with leaders and teams across the organization.

Key Responsibilities

Automation & Tool Building

• Design, build, and deploy tools and automations that eliminate manual work and improve accuracy across operations, sales, finance, accounting, management, and customer service.
• Use AI tools to accelerate reporting, data analysis, document generation, and repetitive workflows throughout the Company.
• Build reusable, well-documented solutions that continue to work reliably after they are handed off to the teams that use them.
• Continuously improve and maintain existing tools and processes as business needs evolve.

Process Improvement

• Partner with department teams to map current workflows, identify bottlenecks, and redesign processes to be faster, simpler, and more consistent.
• Document standard operating procedures for new and improved processes so they can be followed and scaled across the organization.
• Standardize recurring reporting and administrative tasks so they run consistently and require minimal manual effort.
• Identify opportunities to reduce cost, save time, and remove sources of error across the business.

Data Analysis & Reporting

• Collect, clean, organize, and analyze data from multiple business systems to produce clear, accurate, and actionable insights.
• Build dashboards, spreadsheets, and reports that give leadership visibility into performance across operations, sales, finance, and customer service.
• Turn raw operational and financial data into recommendations that support better and faster decisions.
• Ensure reporting is accurate, repeatable, and trustworthy.

Cross-Functional Partnership

• Work directly with leaders and teams in every major function of the Company to understand their challenges and deliver practical solutions.
• Translate business needs into clear requirements and build solutions that fit how the teams actually work.
• Train and support employees on the tools and processes you build to ensure strong adoption.
• Prioritize projects based on business impact, working closely with the executive team to focus on the highest-value opportunities first.

Project Execution

• Manage multiple projects at once, from initial idea through build, testing, rollout, and follow-up.
• Deliver solutions with clear milestones, realistic timelines, and measurable outcomes.
• Test thoroughly and validate results to ensure tools and automations are accurate and reliable before rollout.
• Track and report the time saved, cost reduced, and accuracy improvements delivered by your work.

Qualifications

• 3+ years of experience in business operations, analytics, finance, consulting, or a similar role where you solved problems with data, tools, and process improvement.
• Demonstrated fluency with AI tools (such as Claude or ChatGPT) and a genuine enthusiasm for using them to solve business problems.
• Strong data skills, including advanced spreadsheet ability; experience with SQL, scripting, or automation platforms is a strong plus.
• Proven ability to understand a business process, spot inefficiencies, and build a practical solution with minimal supervision.
• Highly self-directed and resourceful, comfortable defining problems and delivering solutions without a detailed playbook.
• Excellent communication skills, with the ability to work with people at every level of the Company and explain solutions in plain language.
• Strong organizational and project-management skills, with the ability to manage multiple priorities at once.
• Exposure to waste, logistics, field-service, or route-based operations, or to systems like billing, routing, or ERP software, is a plus but not required.

Why Join Us?

• A high-impact role with the freedom to build, improve, and shape how the entire Company operates.
• Direct access to and partnership with the executive team, with your work visible and valued across the business.
• The opportunity to work at the leading edge of AI and automation in a fast-growing company.
• Entrepreneurial, team-oriented culture with high standards and strong accountability.
• Competitive compensation, benefits, and long-term growth potential.