Business Analyst, Escheatment & Unclaimed Property

Job Summary

Own and scale Blackbaud’s U.S. escheatment and unclaimed property program, including overpayments, credits, and dormant customer balances. This role is responsible for building processes, ensuring multi-state compliance, and reducing financial and regulatory risk across the Order-to-Cash lifecycle.

Key Responsibilities

• Own end-to-end escheatment process for U.S. operations, including identification, tracking, and resolution of unclaimed property balances
• Design and implement processes, controls, and documentation to support compliance with state reporting requirements
• Build and manage a program to identify and reduce customer overpayments and unused credits
• Partner with AR, Accounting, and Payments teams to resolve aged balances and improve upstream processes
• Lead due diligence, customer outreach, and support state reporting and filings
• Maintain audit-ready documentation and support compliance reviews and audits
• Monitor state regulations and ensure ongoing adherence to dormancy and reporting requirements
• Identify opportunities for automation, reporting, and process improvements

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field
• 4–7+ years of experience in accounting operations, compliance, or AR
• Experience working with U.S. processes or regulations preferred
• Strong analytical and data skills (Excel/reporting tools)
• Ability to independently own processes and partner with global stakeholders

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.