Business Analyst

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

The isolved Business Analyst will manage projects related to software product development for their designated product team. The Business Analyst will review the business needs of clients, network partners and stakeholders to help identify business problems and propose and document solutions. This individual will understand and implement the standards and compliance measures of isolved consistently. They will share their business knowledge and isolved product skills with team members through formal and informal channels and support product users as well as internal staff.

Core Job Duties

• Perform requirements gathering and analysis to create business cases for product development.
• Write product requirements documentation.
• Support development projects utilizing Agile methodology.
• Analyze product requests and to make recommendations for product enhancements.
• Define product release acceptance criteria based on requirements
• Provide support to identify and document system deficiencies and recommend solutions.
• Effectively communicate changes and updates to documents, service bureau processes and systems.

• 3+ yrs business experience related to payroll or other HCM services.
• Associates degree or equivalent business experience.
• Strong technical aptitude and capabilities.
• Organization and prioritization skills, both written and verbal.
• Attention to detail with respect to documenting project specifications and test cases.
• Excellent written and verbal communication skills.
• Ability to work independently on assigned project work.
• Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.

isolved is an employee experience leader, providing intuitive, people-first Human Capital Management technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.