Senior Business Systems Analyst -Epic ClinDoc, Technology & Digital, FT, 8:30A - 5P

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

Benefits

At Baptist Health, we're committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a "grow our own" philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

Key Responsibilities:

• Configure, build, and maintain the Epic ClinDoc module, including clinical workflows, documentation tools, and templates.
• Collaborate with clinicians, IT staff, and hospital leadership to optimize nursing , ancillary and provider documentation workflows.
• Analyze system needs, gather user requirements, and implement enhancements or new features.
• Perform testing, troubleshooting, and system upgrades to ensure optimal performance and minimal downtime.
• Develop and maintain training materials, user guides, and workflow documentation for end-users.
• Ensure compliance with regulatory requirements, clinical best practices, and hospital policies.
• Work closely with other Epic teams, including Orders, HIM, and Reporting, to ensure system integration.
• Provide end-user training, support, and troubleshooting assistance as needed.
• Participate in on-call support for critical system issues and go-live events.

Estimated salary range for this position is $85901.44 - $111671.87 / year depending on experience.

Qualifications

Qualifications:

Bachelor‘s degree in Computer Science, MIS, Information Sciences or related discipline or equivalent work experience.

• Epic ClinDoc Certification (Required).
• Epic Regulatory Reporting Badge (Desired)
• Epic Clinical Case Management Certification (Desired)
• Epic Rehab and Behavioral Health Certification (Desired)
• Epic device integration knowledge desired
• Bachelor’s degree in Nursing, Health Informatics, IT, or a related field (or equivalent experience).
• 2-5 years of experience working with Epic ClinDoc.
• Strong understanding of clinical workflows, nursing documentation, and provider charting.
• Experience with Epic SmartForms, SmartLinks, SmartTexts, OPA and flowsheet development.
• Knowledge of clinical informatics, healthcare compliance, and patient safety best practices.
• Strong analytical, problem-solving, and communication skills.

Minimum Required Experience: 5 Years

EOE, including disability/vets