Solution Analyst (3 Year Contract)

Issued by:

Cathay Pacific (Shenzhen) Information Technology Management Limited

Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business – Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.

At Cathay, we are committed to moving people forward in life — whether through travel experience, lifestyle products or career growth. Being part of Cathay is more than just a job, it’s a meaningful career journey toward realising your ambitions. Your skills will become a bridge that connects the world, opening up infinite possibilities along our customers’ life journeys. If you are seeking an opportunity to take flight, let your ambitions propel you higher and further.

Make Your Career Move, together with Cathay.

Notes:

• All Chinese mainland based positions are subject to local terms and conditions.

This role is responsible for ensuring requirements are mapped and documented to functional and technical specifications for software development projects and enhancements through working with various internal and external stakeholders and leveraging external and internal resources to deliver quality and working software application(s) that is aligned with business vision and goal in the delivered software application.

Key Responsibilities

• Analyse requirements and assess detailed solutions options from a system perspective
• Support solution design and contribute expertise and detailed knowledge to ensure high level design decisions are able to be delivered
• Full conversion, creation, alignment, traceability and successful mapping requirements into functional and technical specifications
• To ensure requirements are mapped and documented to functional and technical specifications for software development projects.
• Contribute expertise in supporting the development of technical specification
• Hands on technical development and implementation is required
• Carry out level 2 and level 3 incident supports for in-production systems and manage end user expectations.
• Review the Application Development vendors on development and implementation work as required
• Oversee and QA the development of all solution components ensuring this meets requirements and complies with all relevant Cathay Pacific standards
• Contribute and follow standards and frameworks for development
• Collaborate with other IM domains to drive innovation
• Keep abreast of the business strategy, business plan and latest industrial trends.

• Emergency and Accident and Crisis Response responsibilities as required

Academic Qualifications

• Bachelor degree or above, Masters preferred

• A minimum of 6 years of IT with at least 3 years in application development and support
• Strong interpersonal skills; promoting healthy relationships and team dynamics with internal and external stakeholders
• Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
• With experience in supporting Peoplesoft Core HR, Absence and Payroll.
• With technical skill in Peopletools (Peoplecode, App designer, Integration Broker, XML publisher and SQR)
• Experience in Agile delivery model is an added advantage
• Good understanding of technology concepts, trends and capabilities
• Effective verbal and written communication skill
• Familiar with Hong Kong Employee Ordinance & Employee Compensation Ordinance is beneficial
• Candidates with less experience may be considered as Solution Specialist.

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.