Loyalty Programs
Indexed description
From day one to large-scale operations, we offer a complete suite; ERP, DMS, SFA (Recibo), CRM, Payroll, Dealer Portal, and more, designed to evolve with every stage of your business.
Trusted by 650+ organizations across 20+ countries, including India, the Middle East, and Africa. Eazy stands for secure, scalable solutions backed by a people-first culture and globally recognized certifications including ISO 27001 and Great Place to Work.
Role Overview
We are seeking a motivated and adaptable Business Analyst with a strong foundation in Loyalty Programs and Distributor Management Systems (DMS). The candidate will play a key role in requirement gathering, documentation, and cross-functional coordination to ensure smooth project execution and timely delivery.
Key Responsibilities
- Requirement Gathering: Collaborate with stakeholders to capture business needs and translate them into actionable requirements.
- Documentation: Prepare and interpret BRDs (Business Requirement Documents) and FRDs (Functional Requirement Documents).
- API Integrations: Support integration flows and coordinate with technical teams for seamless system connectivity.
- Campaign Workflows: Understand and assist in managing campaign workflows and system processes.
- Cross-functional Coordination: Work closely with Product, Tech, QA, Business, and Operations teams to align communication and execution.
- Project Support: Handle day-to-day coordination activities to ensure operational continuity and faster execution.
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