AlertMedia
Builtin · Indexed 2026-08-15
Customer Support Specialist (Mon-Fri 3pm-11pm CST)
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Indexed description
AlertMedia Customer Support Specialist (Mon-Fri 3pm-11pm CST) Reposted YesterdaySaved Easy Apply Remote or Hybrid 2 Locations Easy Apply Junior JuniorArtificial Intelligence • Cloud • Information Technology • Security • Social Impact • SoftwareProvide front-line technical support via phone, email, and live chat; triage and manage tickets, resolve product and account issues, escalate complex cases, maintain product knowledge, and collaborate with team members to ensure excellent customer experiences during the 3:00pm–11:00pm CST shift.Top Skills: ExcelOutlookSlackZendesk
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