Healthcare Process Improvement Specialist, West Coast

At Standard Textile, we’re dedicated to providing comfort and care across generations. Guided by our values, we focus on solutions that serve our customers, support our associates, and strengthen our communities. Since 1940, we’ve remained committed to creating better textiles—delivered seamlessly by experts who care.

As a Healthcare Process Improvement Specialist, you'll partner directly with hospitals and health systems across the Western U.S. to improve linen utilization, inventory management, workflow efficiency, and overall operational performance. Working alongside our Sales team, you'll assess current-state operations, recommend improvements, and support the implementation and adoption of linen management software solutions that drive measurable results.

This is a highly customer-facing role for someone who is comfortable working inside hospitals, engaging healthcare leaders, and leading change initiatives. We're seeking candidates who understand healthcare operations and have a track record of improving processes within hospital environments.

What You'll Do

• Conduct on-site assessments of hospital linen, laundry, supply chain, and support service operations.
• Identify opportunities to reduce costs, improve efficiency, and enhance service performance.
• Partner with hospital leaders in Supply Chain, Environmental Services, Linen Services, Nursing, Infection Prevention, and Finance.
• Support the implementation, training, and adoption of linen management and inventory software solutions.
• Use data and analytics to measure performance, identify opportunities, and demonstrate ROI.
• Collaborate with Sales to support customer discovery, solution design, and implementation.
• Drive sustainable process improvements through training, change management, and best practices.

What We're Looking For

• 7+ years of experience working directly with hospitals or health systems.
• Experience leading operational improvement, consulting, implementation, or service excellence initiatives in healthcare settings.
• Strong customer-facing experience with the ability to influence hospital stakeholders and leadership teams.
• Experience with healthcare linen, laundry, environmental services, supply chain, materials management, or related support services strongly preferred.
• Experience implementing or supporting operational technology, software, or service-based solutions.
• Strong analytical, presentation, and problem-solving skills.
• Bachelor's degree in Healthcare Administration, Business, Operations, Engineering, or a related field.

The ideal candidate has successfully worked inside hospitals, understands healthcare operations, and can help customers improve outcomes through a combination of process improvement, linen management expertise, and software adoption.

PM21

Proudly, Standard Textile has earned a title of US Best Managed Company for the sixth year running, an honor awarded by Deloitte Private and The Wall Street Journal, celebrating the exceptional achievements of American private companies and their management teams.

Standard Textile is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Join us!