Business Analyst

Job Title: Business Analyst

Pay Rate: $28-32/hr

PRIMARY LOCATION: Westlake Texas 76262

SECONDARY LOCATION(s): Merrimack, NH 03054

DURATION OF CONTRACT:12 months

CANDIDATE PROFILE:

1.) In depth/extensive knowledge of Health and Welfare

2.) At least three years of Business and Client Acceptance Testing specific to Health and Welfare

3.) Comfortable with tools such as JIRA, confluence, and able to interpret requirements.

*Nice to Have(s)*: Ability to adhere to return to office schedule

INTERVIEW PROCESS: TWO Rounds

Job Description:

We are currently sourcing for a Business Analyst to work in Healthcare business unit in Merrimack NH, or Westlake, TX!

The Role

The Health & Welfare Implementation Benefits Analyst (BA) will apply their consulting, analysis, and domain skills to deliver the best outcomes for our client, their participants.

The Health & Welfare Implementation Benefit Analyst is a key member of the Health & Welfare (HW) Center of Excellence Implementation and Migration team that services clients.

The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health & Welfare benefits administration landscape.

The Expertise and Skills You Bring

Bachelor’s degree or equivalent years of industry experience

3+ years of Health and Welfare benefits service experience

3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience.

Prior client implementation and\or platform migration experience a plus

Experience in Agile preferred, but not required.

Proficient with Microsoft Office applications

Ability to independently manage one’s own workload.

Regulatory and legislative knowledge in aligned service area

Understanding of benefits administration systems

Demonstrates superb communication skills (written and verbal)

Ability to conduct analysis and document findings.

Procedure execution and process improvement

Align, plan, and implement new product capability delivery within flight implementations.

Drive and / or support execution of key implementation activities (example: data conversion load).

Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements.

Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements.

Performing root cause analysis to determine gaps or trends for continuous improvement opportunities.

Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable

Creating training material and reference material for participant services

Assisting and coaching the broader virtual team

Engaging in and/or leading ongoing courses to support continued personal development.

In addition to the above, the Center of Excellence (COE) requires skills in one of the following areas:

Testing Lead:

Provide project management for client testing for new implementations, migrations, and Annual Enrollment

Understand and manage to client testing timelines.

Test case set-up, data mining, and data mocking

Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)

Manage defects.

Monitor and report on progress.

Troubleshoot and escalate environment issues.

Conduct client testing with business partners.

Identify testing process improvement opportunities.