Business Analyst - Data

As our new Business Analyst, you’ll have a major impact on helping us achieve our goal. Working with our data and analytical platforms, you’ll be part of the team that defines and owns the requirements for an initiative from inception to the point it goes live. You’ll facilitate stakeholder workshops; display skills in interviewing, effective questioning, and capture valuable output that you can build further analysis on.

As our Business Analyst, you’ll have access to a wide range of benefits, including:

• Hybrid working (we’re in the office 2 days per week)
• Colleague discounts on Jet2.com flights Jet2holidays
• Competitive salary and benefits package (including our discretionary profit share scheme)

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

What You’ll Be Doing

• Aligned to one of our Data Domains (e.g. Customer, Operations, Pricing and Revenue), you will thrive in a fast-paced Agile environment, applying Lean Business Analysis techniques to deliver a wide array of initiatives across technical teams.
• Identify and document any areas of risk, dependencies, or compliance impacts.
• Utilise deep questioning techniques with stakeholders to understand exactly how data will be used, ensuring deliverables allow for actionable decision-making.
• Working with the Data Governance team to update and maintain the data catalogue, ensuring definitions remain consistent across the business.
• Collaborate on the requirements lifecycle, driving elicitation, analysis, and documentation within your designated focus area (Pre-Delivery or Delivery).
• Create Business Process Models and Data Models (e.g. Entity Relationship Diagrams), collaborating with Data Information Architecture to visualise workflows and data structures.

Focus Areas

• Depending on business assignment, the Business Analyst will specialise in one of the following focus areas:
• Pre-Delivery Focus (Product & Portfolio Alignment)
• Partner closely with Product Managers, Business Stakeholders, and Architects to break down complex portfolio epics and strategic initiatives into smaller, iterative value drops.
• Champion the translation of high-level business concepts into robust functional and non-functional requirements, ensuring clarity and business context before technical design begins.
• Delivery Focus (Agile Release Train (ART) & Engineering Execution)
• Collaborate closely with delivery teams and business stakeholders to ensure shared understanding of scope and outcomes, using agile ceremonies such as ‘3-amigos’ and ‘Refinement’ sessions.
• Own and refine requirements by capturing them as clear, testable user stories and defining acceptance criteria aligned with industry best practices.

What You’ll Have

• Strong analytical, problem-solving, and critical thinking skills, with the ability to simplify complexity and make the ambiguous clear.
• Proven experience as a Business Analyst, or a strong background in Data Analysis, or Data Governance, with a desire to apply those skills in a Business Analysis context.
• Strong understanding of the Data Life Cycle and an appreciation of the intrinsic business value of data.
• Experience working alongside a development team within a fast-paced Agile environment, managing competing workloads, and prioritising appropriately. Familiarity with an array of backlog management tools.
• A track record in Requirements Engineering, translating high-level business needs into clear, documented requirements that support the delivery of robust data products.
• Hands-on experience creating Business Process Models (e.g. UML Activity Diagrams, BPMN) and Data Models (e.g. Entity Relationship Diagrams) to visualise complex flows and structures.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!