Onsite Customer Analyst - Menards - Eau Claire, WI

At Shurtape Technologies, we know how to make things stick. As a leading manufacturer and marketer of adhesive tape, we pride ourselves on creating innovative solutions for a variety of industries.

We have facilities all around the world, including in the U.S., U.K., Germany, Mexico, China, and more.

In addition to our specialty adhesive products, we offer well-known brands like Duck®, FrogTape®, Painter’s Mate®, Shurtape®, T-Rex®, Kip®, and Pro Tapes®.

Why Work with Us?

We encourage curiosity and creativity, working together to solve challenges and innovate. Our commitment to health, safety, and environmental responsibility means we make a positive impact on our communities and the world.

What We Offer

• A company that truly values your contributions
• A place where you can grow, make an impact, and be part of something meaningful
• A focus on excellence and continuous improvement, ensuring we deliver top-quality, reliable solutions to our customers
• An environment where employees are encouraged to bring their best ideas forward and adopt a growth mindset

In addition to being obsessed with our customers, Shurtape is committed to being socially and environmentally responsible. We recognize that our actions today affect our world tomorrow, and we are committed to responsible manufacturing processes that protect the communities in which we operate.

We Ask for the Best, and Offer the Best in Return

We are looking for passionate, innovative individuals who thrive in a dynamic environment to join the Shurtape team. If you’re looking to be part of a forward-thinking, fast-paced, and supportive team, we’d love to hear from you!

Our tapes may do the sticking, but it’s our people who hold it all together.

Summary Of Position

The Onsite Customer Analyst position is responsible for advancing the Company’s key objectives, utilizing category management and data analysis expertise as it relates to specific sales channels/Key accounts. While effectively collaborating with multiple internal and external teams, this role is responsible for supporting our customer in day-to-day operations along with strategic planning for future business. This onsite position is located at the Menards corporate headquarters in Eau Claire, WI.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Lead customer and internal data management processes to ensure accurate, timely, and actionable business reporting across sales, inventory, forecasting, service, and operational performance measures.
• Manage recurring reporting cycles that support business performance evaluation, customer engagement, category management, and internal decision-making.
• Oversee inventory health, replenishment performance, and service-level analysis to identify business risks, resolve supply chain exceptions, and support optimal in-stock position.
• Support demand planning and replenishment processes through forecast maintenance, order-flow analysis, and proactive identification of opportunities that may impact customer orders or business continuity.
• Analyze category, promotional, item, and store-level performance to develop insights that support sales growth, margin improvement, inventory productivity, and strategic business planning.
• Serve as a primary liaison between the Menards and internal cross-functional teams to coordinate communication, resolve business issues, and support effective execution of customer programs.
• Utilize Menards reporting platforms, internal systems, and analytical tools to translate complex data into meaningful insights, recommendations, and performance improvement opportunities.
• Prepare and support business reviews, planning meetings, scorecards, and periodic performance evaluations by summarizing results, identifying key drivers, and communicating future business priorities.
• Support all aspects of the Menards HQ corporate merchants, inventory, and replenishment managers along with all Menards DC’s/warehouse and stores.