IT System / Business Analyst

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Responsibilities

• Engage stakeholders to gather, analyse, and document functional and non-functional requirements;
• Identify system enhancement opportunities and translating business needs into business requirement documents;
• Review implementation plans, manage application product backlogs, and collaborate with business stakeholders, external parties, and ICT providers for operational, maintenance, and enhancement activities;
• Design, develop, and execute automated test scripts such as using Tricentis Tosca for functional and regression testing across frontend, backend, and integration workflows;
• Validate system enhancements against business expectations, track and manage defects from creation to closure, and ensure project delivery compliance with relevant policies and guidelines; and
• Provide regular updates on testing/work progress, backlog status, system enhancements, defects, and operational issues to project stakeholder.

• At least 3 years of experience as business analyst or equivalent position, preferably in Agile projects;
• Bachelor’s degree in Information Systems, Information Technology, Business/Data Analytics or related discipline is preferred;
• Good planning, communication and stakeholder management skills to effectively engage internal and external stakeholders to gather and provide project updates across technical and business users;
• Performing tasks including project coordination & monitoring, asset management, resource tracking, meeting logistics, service/change request processing, records/document management, etc, for projects with vendors and internal teams;
• Perform requirement gathering, requirement analysis, business process mapping, design thinking, prepare requirement specifications, flow charts, logical diagrams, initiate process improvements and testing;
• Experienced in driving product development through Agile methodologies, leveraging Software Development Life Cycle (SDLC) and testing practices to iteratively deliver, validate and enhance product outcome; and
• Experienced in using automation tools for designing, developing and executing automated test scripts across functional and regression testing.

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International Day of People with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.