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Glidewell Dental Linkedin · Posted 2d ago

Business Systems Analyst I

Irvine, California, United States

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Indexed description

Essential Functions:

  • Assigns and escalates bugs to Product Owners.
  • Engages with end‐users to validate updates.
  • Collaborates with Product Owners in agile environment to meet project deadlines.
  • Facilitates deployments and automates test procedures in both QA and production environments.
  • Provides technical assistance; writes and maintains user documentation and trains and supports users.
  • Prepares technical support by collecting, analyzing, and summarizing information and trends.
  • Serves as subject matter expert for business-critical applications and be able to identify and troubleshoot issues quickly
  • Collaborates with Agile Scrum development teams to identify and resolve production issues.
  • Provides valuable feedback to Agile Scrum Product Owners on application improvements.
  • Monitors/follows up with Agile Scrum team Product Owners on backlog item status.
  • Cross-training next level of support on application and business workflows
  • Participates in testing and de-bugging during pre-deployment and post-deployment stages.
  • Creates and executes automated test cases based upon project requirements.
  • Participates in daily Scrum team meetings with developers and product owners to discuss project goals and statuses.
  • Implements agile practices of iterative development, TDD, continuous integration, and continuous deployment
  • Participates in ongoing development, patching, and updating of released products through use of Agile process.
  • Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

  • Bachelor’s degree in Computer Science or Engineering; Master’s degree a plus.
  • Minimum two (2) years experience in Applications Support, QA testing, or Software Development.

Pay Range: $33.19/HR- $37.00/HR
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