Business Analyst

This role focuses on the design, enhancement, and optimization of billing and financial systems as the Product Owner for billing-related platforms. It aims to translate business needs into scalable system solutions, improve billing accuracy and efficiency, and support cross-functional collaboration across Finance, Operations, and Engineering teams.

Responsibilities

• Act as Product Owner for billing system features, configurations, and enhancements.
• Translate billing, payables, and finance requirements into product specifications.
• Design billing logic, charge rules, and system workflows to ensure accurate invoicing.
• Gather business requirements and convert them into functional specifications.
• Collaborate with engineering teams on system implementation and feature improvements.
• Configure billing modules and design automation logic to enhance efficiency.
• Support onboarding of new customers and set up billing structures.
• Act as a liaison between Finance, Operations, and Engineering to ensure alignment on system capabilities.
• Train internal users and maintain product documentation, including workflows and configurations.

• Bachelor’s degree in Business, Information Systems, Finance, or related field.
• 3–5+ years of experience in Business Analyst, Product Owner, or System Analyst roles.
• Experience in designing or supporting billing, finance, or ERP systems.
• Strong understanding of system workflows and business processes.
• Experience working with engineering teams on system implementation.
• Excellent requirement documentation and communication skills.

• Experience with billing platforms, ERP, TMS, WMS, or financial systems.
• Experience writing functional specifications or user stories.
• Experience with system configuration and workflow design.
• Background in logistics, 3PL, or supply chain systems.