Project Business Analyst – MidLevel

Who We Are

We are an IFS integrator, delivering end-to-end implementation projects and high-quality support services. As strategic business partners, we work closely with clients across multiple industries to help them transform and optimize their operations.

Our global team of 200+ professionals brings deep industry expertise, including former IFS customers who understand real-world business challenges and dedicated IFS specialists. Together, we deliver impactful solutions that help organizations evolve and grow.

Who We Are Looking For

We are looking for a Mid-Level Business Analyst with a project-focused background to support our clients by analyzing, planning, documenting, and improving business processes within ERP implementation and optimization projects.

In this role, you will work closely with project managers, functional consultants, technical teams, clients, and business stakeholders to understand project needs, translate them into clear requirements, and support the successful delivery of ERP-based solutions.

You will act as a bridge between business users, project teams, and technical teams, ensuring that deliverables are aligned with scope, timelines, project objectives, and operational needs. The role involves supporting project planning, requirements management, testing coordination, issue analysis, documentation, stakeholder follow-up, and continuous improvement during ERP implementation and support projects.

The ideal candidate is analytical, organized, detail-oriented, and comfortable working in client-facing project environments, with strong communication skills in both Spanish and English.

Key Responsibilities

• Gather and document project and business requirements with clients and internal teams.
• Support project planning, including scope, timelines, risks, dependencies, and action items.
• Analyze processes and contribute to ERP solution design and improvement.
• Maintain project documentation, including workflows, user stories, decisions, issues, and change requests.
• Support ERP implementations, upgrades, testing, reporting, data validation, training, and user adoption.
• Track deliverables, open issues, stakeholder commitments, and project progress.
• Collaborate with technical teams to validate configurations, integrations, and solutions.
• Contribute to continuous improvement in project delivery, communication, and process efficiency.

Must Have

• Experience in business analysis, project coordination, process improvement, or similar roles.
• At least 2 years of client-facing or stakeholder-facing experience.
• Fluency in Spanish and English.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Familiarity with project, task management, collaboration, or ticketing tools.
• Bachelor’s degree in Business Administration, Engineering, Information Systems, Project Management, or a related field.
• Availability to travel up to 30%.
• Legal authorization to work in the country of application.

Nice to Have

• Knowledge of Agile, Waterfall, Hybrid, Scrum, or PMI practices.
• Experience in industries such as Manufacturing, Energy and Utilities, Services, Construction, Shipping, Aviation, or Defense.
• Experience with status reports, RAID logs, change requests, UAT, training plans, or go-live preparation.

What We Offer

• Competitive salary and benefits.
• Training, mentorship, and career development.
• International ERP transformation projects.
• A collaborative, diverse, and people-first environment.
• Health and wellness benefits.

Why Hoist?

Join a collaborative global team where you can work closely with clients, contribute to meaningful ERP projects, and continue growing professionally.