Business Analyst

At Winning Group, we're more than a retailer – we're Australia's leading experience company. Since 1906, we've been a proud, family-owned business, bringing together premium retail, world-class logistics, and cutting-edge technology. Our brands include Winning Appliances, Appliances Online, Winning Services, Rogerseller, Spence & Lyda, Ora, and Andoo.

Winning Services is our logistics and 3PL operation, powering the warehousing and fleet capability behind the Winning Group. As a Business Analyst, you'll help our warehouse, fleet, and commercial teams understand what's really happening across the network – performance, cost, capacity, and service levels – and turn that insight into clear, practical recommendations that make the business run better.

As a Business Analyst, you'll:

• Partner with Warehouse, 3PL, and Commercial teams to understand operational challenges and identify where analysis can add the most value.
• Own and prioritise the Winning Services analysis and reporting pipeline, in consultation with the GM and Operations leadership.
• Analyse operational data across delivery performance, labour, inventory, fleet, and cost to identify trends, bottlenecks, and improvement opportunities.
• Investigate root causes of operational issues and recommend practical, fit-for-purpose solutions.
• Build and maintain recurring reporting and dashboards that Operations teams can act on.
• Support the business case, feasibility, and cost-benefit assessment for proposed improvement initiatives.
• Work with IT/Technology teams to translate operational requirements into clear specifications, where a technology solution is warranted.
• Coordinate testing and validation of new systems or process changes before they go live in the warehouse.
• Monitor the adoption and effectiveness of implemented changes, adjusting based on operational feedback.
• Prepare clear documentation, process guides, and training materials for warehouse and operations teams.
• Apply structured continuous improvement methods (e.g. Lean, Six Sigma) to drive measurable gains across the network.

You'll have:

• Tertiary qualification in Business, Supply Chain, Operations, or a related discipline.
• 5+ years' experience in a Business Analyst, Operations Analyst, or Continuous Improvement role, ideally within logistics, warehousing, or supply chain.
• Practical, working knowledge of process improvement methodologies such as Lean or Six Sigma, and how to apply them in an operational setting.
• Confidence working with data – querying, manipulating, and visualising information to support decisions (e.g. Excel, SQL, Power BI).
• Experience mapping and documenting business processes and requirements for a range of stakeholders.
• A demonstrated ability to own and deliver multiple small-to-medium projects, from analysis through to implementation.
• Familiarity with Agile or other structured delivery approaches – advantageous, but not essential.
• Strong analytical and logical problem-solving skills, with a bias toward practical, operationally-relevant solutions.
• Excellent verbal and written communication skills, with the credibility to work effectively with warehouse and operations teams.
• Flexibility for a working arrangement of 2 days per week based in the warehouse and 1 day per week at Head Office.

Why Winnings?

At Winnings, you'll join a team where creativity, service, and passion are celebrated. We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group.

Our employee benefits include:

• Exclusive staff discounts across all Winning brands.
• Career growth opportunities with pathways into leadership.
• Wellbeing support through our EAP, including free GP visits and psychology appointments.
• A vibrant culture with immersive training, events, and an amazing annual Christmas party.

We're proud to nurture a diverse and inclusive workplace where everyone feels they belong. We welcome applicants from all backgrounds and encourage you to apply if this role excites you.