Business Analyst - Instruction

Business Analyst - Instruction

Pasadena City College

Salary: $98,631.36 - $108,741.12 AnnuallyCFT-61

Job Type: Full-Time

Job Number: 09969

Location: 1570 E. Colorado Blvd., Pasadena, CA

Department: Business & Administrative Services

Closing: 8/4/2026 11:59 PM Pacific

This is a grant funded position through December 31, 2027.

Under the direction of the Director of Enterprise Application Services, the Business Analyst is responsible for performing a range of analytical and technical assignments across the District. This role requires a strong foundation in analysis and technology, with expertise gained through specialized experience, training, and/or education. The Business Analyst's recommendations can have a District-wide impact and play a critical role in shaping departmental programs and operations.

Assignments are defined by objectives, priorities, and deadlines, with the Business Analyst independently planning and executing the necessary steps to achieve desired outcomes. Completed work is reviewed for technical accuracy and alignment with relevant policies and requirements. Pasadena City College (PCC) operates within a managed cloud environment and is actively preparing for a migration to Software as a Service (SaaS).

ESSENTIAL DUTIES:

• Reviews departmental budget requests, policy issues, pending legislation, regulations, and technical research and position papers relating to the area of assignment.
• Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes.
• Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis for management.
• Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results.
• Drafts and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
• Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information various audiences (e.g., departmental personnel, members of the public, governing boards).
• Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities.
• Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated.
• Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended.
• Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program.
• Attends and/or conducts meetings with District personnel, Officials, members of the community, community based organizations, etc.
• Performs various administrative duties (e.g., creating and maintaining files, formatting standard documents, receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, departmental procedures, and District policies and procedures in order to ensure all work done complies with established guidelines and requirements.

EDUCATION AND EXPERIENCE:

MINIMUM QUALIFICATIONS:

• Bachelor's degree, or equivalent, from an accredited college or university;
• At least four years of relevant hands-on experience, preferably within a college or other non-profit organization.

DESIRABLE QUALIFICATIONS:

• Master's degree, or equivalent, from an accredited college or university;
• Experience working in a Community College within the State of California;
• Demonstrated ability to optimize business processes and workflows using technology.
• Prior ERP experience, such as Ellucian Banner, Workday, Anthology, Colleague, PeopleSoft, SAP, or similar system.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Understanding of terminology, implementation, and practices of course approval and class scheduling including local, state, and federal requirements.
• Excellent analytical skills.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills:

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals.
• Time Management - Managing one's own time and the time of others.
• Instructing - Teaching others how to do something.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Salary Range:

CFT-61

APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:

• If you do not follow the process or your application/resume is incomplete, your information will not be processed.
• If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
• The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
• While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
• Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).

All materials listed below may be required for your application packet to be considered complete:

1. Resume or Curriculum Vitae
2. Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

PASADENA AREA COMMUNITY COLLEGE DISTRICT

Equal Opportunity, Title IX, Section 504 Employer

To view the full job description & to apply, please visit https://www.schooljobs.com/careers/pasadenaedu/classified/jobs/5330998/business-analyst-instruction

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