IT Business Analyst

Description

We are looking for a Medior Business Analyst to support the evolution of a collaborative operating model within a complex utilities environment involving multiple stakeholders and external partners.

The successful candidate will play a key role in structuring and documenting business processes, facilitating collaboration between different organizations, and ensuring the successful implementation of a new operating model. This position combines business analysis, process optimization, change management, stakeholder engagement, and coordination activities.

Key Responsibilities

• Analyze, structure, and document the business collaboration model in close cooperation with internal and external stakeholders.
• Gather, document, and validate business requirements to support process improvements.
• Develop and maintain clear briefing and communication documents.
• Organize and facilitate workshops with business stakeholders.
• Prepare and deliver information and training sessions to ensure smooth adoption of new processes.
• Coordinate the transition (phase-in) and retirement (phase-out) of the new collaboration model.
• Support change management initiatives by developing training materials and ensuring stakeholder readiness.
• Identify opportunities to optimize business processes and improve operational efficiency.
• Act as the primary liaison between business teams and project stakeholders throughout the implementation.
• Ensure effective communication and alignment across all parties involved.

Required Skills & Experience

• Minimum 3 years of experience as a Business Analyst.
• Minimum 3 years of experience within the utilities or energy sector, with a solid understanding of collaboration models and cross-organizational synergies.
• Proven experience facilitating workshops with business stakeholders.
• Strong experience in Business Process Management (BPM), including process analysis, design, and optimization.
• Ability to understand and explain operational synergies within utility organizations.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Proactive, adaptable, and solution-oriented mindset.
• Ability to become operational quickly in a complex business environment.
• Dutch language proficiency at CEFR C2 level.

Nice to Have

• Experience in Change Management, including the preparation of training materials and delivery of training sessions.
• Experience in Stakeholder Management within complex organizational environments.
• Bachelor's or Master's degree, preferably in Engineering, Technical Studies, or a related field.