Business Analyst / Project Manager
Indexed description
- Lead discovery workshops to understand customer objectives, operational challenges, and business requirements
- Analyze current-state business processes, design future-state solutions, and identify opportunities to improve operational performance
- Translate business requirements into high-quality Business Requirements Documents (BRDs), functional specifications, user stories, workflow diagrams, and process documentation
- Challenge existing business processes and recommend practical solutions that leverage the capabilities of the Platform
- Partner with Product and Engineering to validate requirements, refine solution designs, and ensure successful implementation
- Facilitate alignment between business stakeholders and technical teams to ensure solution decisions balance customer objectives, platform capabilities, and project constraints
- Lead customer implementations from discovery through deployment, stabilization, and successful customer adoption
- Manage multiple concurrent implementation projects while balancing customer priorities, timelines, and resource constraints
- Develop implementation plans, manage priorities, coordinate cross-functional teams, and maintain project momentum
- Communicate project progress, proactively manage risks, issues, dependencies, and scope to ensure successful delivery
- Coordinate testing, user acceptance, deployment, and go-live activities while maintaining a strong customer experience throughout the implementation lifecycle
- 5+ years of experience in Business Analysis, Project Management, or Enterprise Software Implementation
- Proven experience leading discovery workshops, gathering business requirements, and documenting complex business processes
- Experience producing Business Requirements Documents (BRDs), functional specifications, process maps, user stories, and implementation documentation
- Experience delivering SaaS or enterprise software implementations from discovery through successful deployment
- Experience collaborating with software development teams using Agile, Waterfall, or hybrid delivery methodologies
- Build trust quickly with customers, business stakeholders, and technical teams
- Lead productive workshops that uncover business needs and drive meaningful outcomes
- Translate complex business challenges into practical, scalable software solutions
- Communicate confidently with both business and technical audiences
- Take ownership, work independently, and consistently deliver high-quality results
- Be highly organized with exceptional attention to detail and documentation quality
- Procurement, supply chain, manufacturing, or supplier management
- Enterprise platforms such as SAP, Oracle, Coupa, Ariba, or similar business applications
- APIs, integrations, workflow automation, or AI-enabled enterprise software
- Agile delivery methodologies and tools such as Azure DevOps, Jira, or similar collaboration platforms
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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