IT Business Systems Analyst I

Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision. Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems.

Job Summary

The Business Systems Analyst I is an early career role responsible for supporting ERP systems and related business applications in a manufacturing environment. This position assists with issue resolution, requirements and process documentation, testing, system maintenance, and user support while building foundational knowledge of business processes and system functionality. Working under the guidance of more experienced analysts and technical resources, the role helps translate business needs into practical system solutions and supports continuous improvement efforts. Success in this role requires strong attention to detail, analytical thinking, collaboration, and a service-oriented mindset.

Key Duties

ERP Support & Issue Resolution

Provide first-level support for ERP system issues and user inquiries

Troubleshoot basic system problems and escalate more complex issues

Assist with monitoring system performance and identifying recurring issues

Business Analysis Support

Gather and document basic business and system requirements

Assist in analyzing workflows and identifying areas for improvement

Support senior analysts in projects and process improvement initiatives

System Maintenance & Enhancements

Assist with system configuration and minor enhancements

Support testing activities, including test case execution and defect tracking

Help implement system updates, patches, and releases

Testing & Documentation

Execute test scripts and document test results

Maintain system documentation and update process materials

Assist in creating user guides and training documentation

Security & Compliance Assistance

Support user access requests and role assignments

Assist with audit preparation and documentation collection

Follow established security and compliance procedures

Learning & Development

Develop knowledge of ERP systems, business processes, and IT standards

Participate in training and mentorship opportunities

Build technical and functional expertise across ERP modules

Other duties as assigned.

Qualifications

Required:

Bachelor’s degree in Information Technology, Computer Science, Business, Management Information Systems, or a related field, or equivalent combination of education and relevant experience.

2+ years of experience supporting ERP systems, business applications, testing, documentation, or user support.

Demonstrated customer-service mindset and ability to work effectively with business users.

Foundational understanding of ERP systems and business applications

Strong analytical, problem-solving, and documentation skills

Ability to support testing, issue resolution, and process documentation

Strong written, verbal, and interpersonal communication skills

Technical aptitude and proficiency with Microsoft Office applications

Ability to work collaboratively, manage assigned tasks, and follow established procedures

Basic awareness of security, access controls, and compliance requirements

Travel 10%

Preferred:

Exposure to Infor XA or similar ERP systems

Familiarity with SQL, reporting tools, XML, or programming

Experience in a manufacturing, regulated, or audit-driven environment

Exposure to user support materials, training documentation, or project coordination activities

• All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. (USA Only)*