Life Product Support Analyst II
Indexed description
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As a Life Product Support Analyst, you will ensure products and pricing recommendations meet implementation objectives, including --design, coding and testing administrative platforms, illustration tools and other support tools. You will also:
- Assist with product implementation process on FBL administrative systems.
- Assist with new business and enforce product implementation process on FBL illustration systems. Provide support as needed. Help maintain rate books and reference manuals.
- Actively participate in implementations of products by documenting and defining administrative requirements, testing values, and review processes as needed.
- Ensure compliance with laws and regulations by implementing accurate administrative calculations and illustration projections, rates, and values in a timely manner.
- Contribute to administrative efforts by inputting system tables and specifications, assisting in developing administrative rules and procedures, and handling complex situations.
- Assist in the completion of industry surveys and serve as a resource to provide additional support as needed.
- Develop, coordinate, and oversee values testing and post release validation activities for FBL systems.
- Respond to and resolve complex special/manual customer service requests according to FBL Financial Group, Inc., policies in a prompt, efficient and courteous manner for external customers, departmental staff and other FBL personnel at all times.
- Bachelor's degree in actuarial science, computer science, finance, and five years related industry experience preferred.
- ALMI designation preferred.
- Knowledge of the FAST administration system a plus.
- Knowledge and understanding of life insurance illustration systems a plus.
- Strong oral and written communication skills.
- Ability to read, write and speak the English language.
- Ability to read, interpret and understand policy contracts and reinsurance treaties preferred.
- Strong analytical skills and ability to solve complex problems preferred.
- Prioritization and organizational skills.
- Proficiency in MS Office 365 Suite preferred, especially in VBA/Excel.
- Reasonably regular and predictable attendance
- Some travel may be required.Some travel may be required.
- Must work from our office in West Des Moines, Iowa.
Work Authorization/Sponsorship
Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to spo
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