Assistant Technology Manager

Nashville, TN 37212

The Assistant Technology Manager will focus on developing, maintaining, and improving business processes, workflows, and software systems across the organization. This role assists with day-to-day execution of technology initiatives, system administration tasks, documentation, testing, and user support to help ensure successful implementation of technology-based solutions.

The Assistant Technology Manager works cross-functionally to help maintain data accuracy, support system integrations, and contribute to training materials and process documentation. This position plays a key role in translating business needs into practical technology solutions by supporting configuration, troubleshooting, and continuous improvement efforts. The ideal candidate is detail-oriented, technically inclined, and eager to grow their experience in business process improvement and enterprise technology systems. Familiarity with databases, reporting tools, or software platforms is beneficial, with opportunities to expand technical skillsets over time.

Essential Duties And Responsibilities

• Develop a deep understanding of process workflows and data structures while helping identify use cases for Technology projects.
• Assist in gathering, documenting, and translating business requirements into technology-driven solutions.
• Help build, maintain, and support applications and workflows within platforms such as Quickbase, PowerApps, or similar systems.
• Assist with documenting and tracking Technology project tasks and statuses within the IT Department.
• Develop and maintain application documentation, training materials, SOPs, and user guides.
• Create and maintain forms, reports, dashboards, and basic integrations as assigned.
• Communicate with end users to collect feedback, enhancement requests, and support needs.
• Develop familiarity with the software platforms and hardware systems used and supported by the organization.
• Assist in identifying, reporting, and resolving bugs or issues in custom applications and system connections.
• Support automation efforts using formulas, workflows, scripts, APIs, and AI tools under the guidance of the Technology Manager.
• Promote a strong quality culture aligned with Cooper Steel’s core priorities of Safety, Quality, and Production.
• Perform other duties and special projects as assigned.

Education/Experience

• 4-year college degree in related field (Computer Science, Management Information Systems, Engineering) or relevant experience
• 2+ years of cumulative experience in Quickbase (or similar low code environments) development and implementation
• Experience in integration with or utilizing Microsoft Power BI is a plus
• Knowledge of database concepts and data modeling is a plus

Cooper Steel is an equal opportunity workplace and an affirmative action employer. All applicants will be considered for employment without regard to race, color, religion, sex, gender identity, national origin, veteran status, disability status, or any other factors. All employment is decided on the basis of qualifications, merit, and business need.