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Quest Global Linkedin · Posted 1mo ago

BPM Consultant

India

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Indexed description

Job Requirements

  • Lead BPM activities that involve understanding of client’s business requirements and assessment of current processes, procedures, systems, and organization model.
  • Conduct information gathering activities through client interviews & observation, research into current activities, “blue-sky” workshops, and/or assessment of current activities’ outcomes.
  • Develop process maps, data flow diagrams, and conceptual alternatives to current state activities.
  • Recommend new methods, systems, procedures or organizational changes.
  • Work with project stakeholders to implement the proposed changes.
  • Maintain communication with clients throughout the implementation process to see if the recommendations work or require modification.
  • Lead discussions, offer opinions and share ideas with the team as well with clients.
  • Provide milestone-based reports out to stakeholders to maintain governance communication.
  • Elevate team’s capability through regular knowledge sharing, continuous improvement, and mentoring sessions.
  • Establish and maintain library repository of common solutions, automations, applications, bots, etc.

Work Experience

Skills and Qualifications:

  • Master's degree in Business Administration (MBA)
  • A minimum of 5+ years of collaborative experience in Business Process Management field
  • Experience in process modelling, process mining and analytics, and improvement methodologies
  • Cross functional knowledge of operational, supporting, and management processes; oil & gas background a plus
  • Aptitude for complex, creative, and critical thinking to assess complex information and arrive at unique solutions
  • Excellent listening and comprehension skills
  • Excellent and concise verbal, written, and presentation skills
  • Keen time management skills in order to meet tight deadlines and complete projects on time
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of team
  • Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal
  • Project management experience
  • LEAN training is a plus
  • Experience using BPM tools like SAP Signavio, ARIS, Celonis, and others is a plus
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