Business Process Analyst - Manufacturing & Sourcing Operations

The Business Process Analyst for Manufacturing & Sourcing Operations is responsible for analyzing, designing, and optimizing end-to-end business processes to ensure corporate strategy is translated into coordinated, cross-functional execution. This role specifically addresses the critical need to bridge the gap between Manufacturing and Sourcing operations and the IT organization. The Analyst serves as a process architect and systems thinker, focused on uncovering bottlenecks, improving handoffs, identifying automation opportunities, and driving operational discipline across the supply chain.

The BPA serves as a process architect and systems thinker, focused on improving service delivery, reducing friction at cross-functional handoffs, enabling scalability, and enforcing operational rigor across the post-sales lifecycle. This role sits within Business Operations and partners closely with Global Services & Support leadership while working horizontally across the organization.

Key Responsibilities

• Process Design & Optimization
• Own the end-to-end design, documentation, and governance of assigned business processes, including change control and ongoing optimization (e.g., lead to cash, procure to pay, plan to produce, and record to report).
• Modernize and automate highly manual and outdated supply chain processes to increase scalability and reduce lead times.
• Identify inefficiencies, friction points, and redundancies across workflows; recommend and drive process improvements, particularly at cross-functional handoffs.
• Facilitate alignment and decision-making when tradeoffs arise, balancing speed, scalability, and control.
• Ensure processes support internal controls, audit readiness, and operational rigor.
• Lead the recovery and stabilization efforts following the recent MRP migration to restore operational efficiency and data integrity.
• Drive continuous improvement initiatives beyond IT systems, identifying and implementing operational efficiencies to streamline day-to-day manufacturing and sourcing workflows.
• Cross-Functional Collaboration
• Partner with cross-functional stakeholders to align processes with business objectives.
• Serve as the primary bridge between business stakeholders and IT to identify and drive critical improvements to the ERP system, ensuring functional requirements translate into effective technical solutions.
• Systems Evolution
• Own the business intake and prioritization of system enhancements in partnership with IT.
• Translate process requirements into clear, actionable system requirements that meet company standards.
• Collaborate with the BizOps Insights team to define, track, and operationalize key metrics that inform optimization and accountability.
• Oversee user acceptance testing and support enablement efforts to ensure successful adoption of new processes and tools.
• Change Management & Governance
• Drive structured change management when introducing new processes or tools.
• Establish and enforce process governance standards to maintain operational discipline and audit readiness.
  

Qualifications

• Bachelor’s degree in business, operations, or a related field.
• Experience owning or materially contributing to enterprise-scale process design and/or system implementations.
• Experience operating in a scaled, audit-aware, or regulated environment.
• Strong working knowledge of CRMs, MES, ERPs, MRPs, MAPs, and related enterprise systems.
• Demonstrated ability to work through ambiguity, manage competing priorities, and drive alignment across teams.
• Exceptional communication, organization, and attention to detail.
• Lean manufacturing exposure desired

The base pay range for this position is between $89,000 to $110,878 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment.