Business Analyst (Motor Claims, Non-Life Insurance Background)

Job Overview:

Conduct business analysis, prepare requirements and specifications, document business processes, manage testing activities, and ensure successful end-to-end project delivery.

Key Responsibilities

• Analyze and document required information, specifications, business processes, and data
• Understand business issues and pain points, and recommend appropriate solutions to users
• Review and refine requirements, business processes, and recommendations related to proposed solutions
• Develop business requirements documents (BRDs) and functional specifications
• Design systems to meet user requirements
• Communicate required changes to the development team
• Develop test scenarios and test cases, and conduct testing according to the test plan
• Ensure issues are identified, tracked, reported, and resolved in a timely manner
• Provide post-implementation production support after project go-live, prepare user manuals, and conduct training as required
• Build and maintain productive relationships with users, demonstrating a strong service-oriented mindset
• Perform other related duties as assigned

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Qualification

• Bachelor’s degree or higher in Information Technology or a related fiel
• Minimum 3–5 years of relevant work experience. Direct experience in Motor Claims business processes is preferred (1–3 years
• Strong analytical skills, both quantitative and qualitative
• Proficient in using the Microsoft Office Suit
• Good command of written and spoken English
• Strong documentation skill
• Demonstrates initiative with energy and a sense of urgency
• Self-motivated, energetic, enthusiastic, and a strong team player
• Highly responsible, with the ability to work hard and perform well under pressure. Able to work effectively under tight deadlines