Technical Business Analyst

SUMMARY: The Technical Business Analyst is responsible for designing strategies for technical projects applying expertise and skills to solve strategic opportunities impacting business initiatives. They will work with key business stakeholders, technical managers, delivery managers, scrum masters, QA and technical teams performing technical requirements analysis for critical functions, such as application/product development and operations. Technical business analysts map, analyze and document business processes in bridging the gap between business requirements and technical capabilities. The role of a technical business analyst centers on the manipulation of existing data systems to generate valuable business insights. They align data systems with business operations by developing innovative and integrated technology solutions. A technical business analyst will also suggest solutions to address inefficiencies in technological processes to streamline business functionality.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• Work with business analysts or key business stakeholders to collect information on business needs and translate the data into technical requirements
• Support business, product, and engineering teams on implementation and delivery of new functionalities
• Design innovative technical solutions for business challenges, carry out configuration changes as required, and ensure quality and performance
• Assist data analysts in identifying data flows, capturing any technical challenges or opportunities
• Drive clarity and achieve consensus among key stakeholders around the needs and gaps of the organization
• Assist end-to-end development of applications and support the implementation
• Identify opportunities to upgrade, simplify, or reuse existing data systems
• Identify, organize, and clarify business requirements, identifying gaps and opportunities for improvement
• Ensure accurate interpretation of business needs into technical terms
• Assist policymakers in developing more efficient tech policies for the organization
• Responsible for generating periodic technical reports, ensuring their accessibility to senior management
• Create artifacts as required by TTMO Standard Operating Procedures to ensure adherence and to support both internal and external audit examination
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

Bachelor's degree in information technology or computer science or equivalent degree

Experience

• 3+ years of industry experience working with data and/or development teams is required

• Exemplifies and promotes agile values and principles
• Strong communication, analytical, and relationship building skills
• Assertive, taking ownership when required
• Knowledge of agile frameworks (Scrum, Kanban, SAFE)
• Strong negotiation, reasoning and problem-solving skills to achieve consensus with stakeholders
• Coordinate, manage, and document business, data and technical requirements
• Extract relevant data from data systems and provide insights for business improvements
• Ability to work independently or within a team; able to work multiple projects simultaneously
• Assist technical team managers in developing more efficient tech policies
• Critically analyze business processes and conduct in-depth technical research to establish technical capabilities
• Knowledge of Lucid Chart, Jira, Confluence, and ServiceNow
• Knowledge of cloud technologies, development, data warehousing principles and methodologies
• Proficiency in programming languages is a +
• Familiarity with AWS or other cloud environment technology (e.g. Azure, GCP) is a +
• Familiarity with data visualization, business intelligence, ETL, and/or other data reporting/engineering technology is a +
• Familiarity with Bizzdesign or other Enterprise Architecture toolsets is a +
• Experience in Agile or Waterfall methodology

• Candidates residing in locations within BankUnited's footprint may be given preference.