Business Process Senior Analyst

Description / Requirements

KPMG is more than a professional services Firm, collectively employing more than 275,000 people all over the world. It is a family of creative problem solvers who are making a difference! We see a world of opportunities – one where enterprises and individuals have the insights they need to succeed. We Inspire Confidence and Empower Change!

Find Opportunity everywhere with KPMG

Reporting to a Manager, the appointed candidate will actively be involved with challenging engagements within the following areas:

• Target Operating Model (TOM) & organizational re-design
• Business process mapping & re-engineering
• Business and Technical blueprints in various technologies
• Project / Programme Management

Key Responsibilities

• Analyze and document existing business processes to identify inefficiencies, bottlenecks, and opportunities for optimization.
• Translate business requirements into process improvements, functional specifications, and clear documentation.
• Design and implement optimized processes aligned with organizational objectives, regulatory requirements, and best practices.
• Collaborate with cross-functional stakeholders (e.g., IT, operations, risk, and business units) to ensure alignment and successful implementation of process changes.
• Define and monitor process performance metrics (KPIs) to evaluate effectiveness and drive continuous improvement initiatives.
• Support transformation and automation initiatives, including process mapping (e.g., BPMN), workflow redesign, and integration with digital tools.

Candidate Profile

• 3+ years of relevant professional experience.
• University degree, in Business Studies, Engineering or other analytical practice.
• MBA or Postgraduate degree in Business, Operations or other related analytical practice will be considered an asset.
• Previous experience in Management Consulting and/or a Big 4 environment will be considered a plus.
• Project work and proven project management experience is highly desirable but not obligatory.
• Strong problem-solving capabilities and ability to quickly digest large amounts of information.
• Good grasp and understanding of financials.
• Ability to work independently and comfortable with assuming responsibility.
• Capacity to coordinate & manage project work packages/ streams.
• Commitment to providing excellent quality work, ability to work under pressure, coupled with a team spirit approach.
• Advanced computer literacy, including strong proficiency in Microsoft Excel and PowerPoint.
• Knowledge of different technologies and statistical modelling (e.g. Python, SPSS, Power Automate, CRM) will be considered a plus.
• Excellent written and verbal communication skills in both Greek and English.
• Strong interpersonal and communication skills with the ability to apply sound reasoning when delivering services to clients.
• Strong attention to detail, ability to be part of expert teams and manage multiple priorities.

Employee Value Proposition

Your insight can create opportunities for you and contribute to a better future. Do work that matters, supported by a community that values difference and cares about you. Gain learning that will last you a lifetime and be recognized for the impact you make. Find opportunity everywhere with KPMG.

• Do work that matters! Every day, in ways big and small, make a meaningful and positive difference for clients, people and the communities we serve. Help us create opportunity in a world of increasing complexity.
• Come as you are! Your unique experiences and perspectives belong here. Both individually and as a team, you will understand and value the differences that lead to stronger insights and innovation.
• Thrive with us! Build relationships with colleagues who take care of each other. You will have the KPMG community at your side, providing the support you need to be at your best and create opportunities for yourself and others.
• Learn for a lifetime! Grow your own way in an environment where learning is continuous. Feed your curiosity, work with the best on emerging practices and technologies, and gain an advantage for life.
• Make your mark! Your aspirations and initiative make KPMG better. Wherever you work, be recognized for the impact you make, the leadership you show, and the success you create with others.

What we offer

Throughout your journey within KPMG Greece enjoy the following advantages:

• Engage in ongoing, structured training sessions and professional qualifications to enhance your soft and technical business skills.
• Collaborate with a diverse and skilled team of professionals on a wide range of projects for prestigious clients.
• Gain exposure to the KPMG Global Network and the opportunity to work alongside individuals from across the globe.
• Experience flexibility and well-being initiatives, engage in ESG activities, and participate in team-building events.
• Access a competitive compensation and benefits package.

Want to know what life at KPMG truly feels like? Meet our people, hear their stories, and see how doing work that matters create real impact. Explore our Meet our People section—where our people share their unique stories and insights, creating opportunities for themselves and helping build a better future for all.

Apply now for a career at KPMG in Greece!